Banquet House Attendant

Opportunity Summary

Since opening in 1928 as the iconic Sir Francis Drake Hotel, this landmark has been at the heart of San Francisco’s cultural and social scene. Reborn in early 2022 as Beacon Grand, A Union Square Hotel, it has reclaimed its legendary status with thoughtful restoration, inspired design, and a renewed reputation for luxury and hospitality excellence. Recognized industry-wide for its transformative comeback, Beacon Grand has already earned acclaim for its elevated guest experience and standout public spaces, including award recognition for design, service, and culinary innovation.

Located in the beating heart of Union Square, Beacon Grand is more than a hotel, it’s a cultural destination that blends storied heritage with contemporary style. From its beautifully reimagined guestrooms and suites to its celebrated dining venues and vibrant social spaces, Beacon Grand strikes the perfect balance of timeless elegance and modern energy. Above it all, the Starlite Room, long a legendary name in San Francisco nightlife, once again shines as an “anchor in the sky,” drawing guests and locals alike with its elevated atmosphere and unforgettable views.

As cable cars rumble past the front doors and guests return to enjoy the next chapter of this historic address, Beacon Grand continues to evolve with fresh experiences, programming, and enhancements that keep it at the forefront of luxury hospitality. This is a once-in-a-generation opportunity to join a hand-picked banquets team of hospitality innovators and play a central role in shaping the future of one of San Francisco’s most celebrated hotels.

We are actively searching for Banquet House Attendants

Position Summary

The Banquet House Attendant plays an essential role in the successful execution of banquet events at Beacon Grand. This position is responsible for the set-up, maintenance, and breakdown of banquet rooms and event spaces, ensuring all functions are completed efficiently, safely, and to the hotel’s luxury service standards. The ideal candidate is dependable, physically capable, detail-oriented, and committed to supporting a seamless guest experience.

Essential Functions

• Set up banquet rooms and event spaces according to event orders and departmental standards, including tables, chairs, linens, place settings, staging, buffet stations, and other event equipment.
• Ensure all banquet spaces are arranged accurately and attractively prior to each event.
• Assist with event operations by supporting banquet servers and staff as needed to ensure smooth service and guest satisfaction.
• Break down banquet rooms and event spaces following events, including removal of tables, chairs, linens, décor, and equipment.
• Collect, sort, organize, and properly store banquet supplies, linens, glassware, dishware, and equipment after events.
• Wash and sanitize dishes, glassware, utensils, and banquet equipment in accordance with hotel standards and health regulations.
• Transport banquet equipment, tables, chairs, food containers, and service items safely throughout the property.
• Maintain cleanliness and organization of banquet storage areas, service stations, dish areas, and back-of-house spaces.
• Adhere to all health, safety, sanitation, and proper lifting procedures at all times.
• Support the banquet team with additional operational duties as assigned to ensure the successful execution of all events.

Knowledge, Skills, and Abilities

• Ability to work efficiently in a fast-paced banquet and events environment.
• Strong attention to detail and ability to follow room diagrams, event orders, and supervisor instructions.
• Ability to remain on feet for extended periods and move throughout the property during shifts.
• Ability to bend, stoop, reach, squat, push, pull, and lift safely and repeatedly throughout the workday.
• Ability to lift and carry chairs, tables, trays, cases, and other banquet equipment, often weighing 25–50 pounds, and occasionally more with assistance.
• Ability to work independently and as part of a team.
• Strong organizational skills and commitment to maintaining clean, orderly work areas.
• Professional demeanor and willingness to support both guests and team members as needed.

Education and Experience

• High school diploma or equivalent preferred.
• Previous customer service or hospitality experience preferred.
• Previous banquet, food and beverage, houseperson, or event set-up experience strongly preferred.
• Luxury or upper-upscale hotel experience preferred.

Physical Requirements

• Ability to stand and walk for extended periods, up to 8 hours or more per shift.
• Frequent bending, lifting, stooping, kneeling, pushing, pulling, and reaching.
• Ability to regularly lift and carry 25 pounds and safely move up to 50 pounds or more with proper equipment or assistance.
• Must be comfortable moving tables, stacking chairs, transporting banquet equipment, and working in active event environments.
• Must be able to work a flexible schedule, including nights, weekends, holidays, and overtime as needed.

Work Environment

• Fast-paced banquet and hospitality environment with frequent interaction with guests, team members, and event operations staff.
• Work may take place in banquet rooms, ballrooms, storage areas, kitchens, service corridors, and other hotel event spaces.
• Position may require long hours based on business demands and event schedules.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.