Certified Peer Support Specialist / CPSS, Behavioral Health Urgent Care

Scheduled Weekly Hours: 37.5 Schedule: Tuesday, Wednesday & Friday: 7am-7pm **Anticipated Start Date 7/27/2026** Pay Range Minimum: $17.00 Education We're Looking for: High School Diploma (Required) Certifications We're Looking For: Certified Peer Support Specialist (CPSS) - State Division of Mental Health, Developmental Disabilities and Substance Abuse Services (USA), Drivers License (Valid) - USA Experience We're Looking For: Experience working with adults with substance use disorder(s) | 1 Year | Required Lived experience and a personal recovery story related to mental illness or substance use. | Required Job Description Summary: The Peer Support Specialist, Behavioral Health Urgent Care is primarily responsible for supporting people to achieve their personal goals while enhancing the development of their natural supports, as well as coping and self management skills. This position utilizes personal experience with mental health or substance abuse issues to assist others in achieving desired outcomes. What You'll Do: Share lived experience to support, encourage and enhance a person supported treatment and recovery, including possessing recovery-oriented skills and knowledge. Model and mentor recovery values, attitudes, beliefs and personal actions to encourage wellness and resilience for a person supported and promote a recovery environment. Explore with the individual supported the importance and creation of wellness identify through open sharing and challenging viewpoints. Promote an individual’s opportunity for personal growth by identifying teachable moments for building relationship skills to empower the individual and enhance personal responsibility. Model and share examples of healthy social interactions and facilitate familiarity with, and connection to, the local community. Participate in team meetings and provides input into the development of comprehensive crisis plans, including WRAP plan, identifying goals and areas of need and works with the individual to effectively use their plans. Guides and encourages the individual to take responsibility for and actively participate in their own recovery. Assist the individual with self-determination and decision-making while teaching and promoting self-advocacy. Model recovery values, attitudes, beliefs, and personal action to encourage wellness and resilience through groups and while working with individual in the community. Assist with crisis interventions as necessary Assist in the development of relapse prevention and disease management strategies. Communicates and documents encounters and contacts, including groups and individual contact to submit for billing, group notes and individual progress notes in the electronic health record. Maintains positive working relationships with the communities served, including individuals, families, staff, monitoring and licensing agencies, and other stakeholders. Drive and travel as needed. Provide transportation and/or arrange transportation for individuals. Attend staff meetings and other required meetings. Maintain all required training by attending and actively participating in meetings and all required trainings. Maintain certification in all agency, state and federal training requirements. #M0NC Benefits: We offer a competitive and flexible total rewards package designed to support the diverse needs of our team members. In addition to base compensation, eligible employees have access to a range of customizable benefits and perks, which may include comprehensive health coverage, retirement plans, professional development support, and more. Specific offerings are tailored to the role, employment type, and location. We look forward to discussing the details of your personalized compensation and benefits package—and what matters most to you—during the interview process. Make a Difference in Someone’s Life! At Monarch Healthcare, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch Healthcare You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch Healthcare. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch Healthcare will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Monarch Healthcare is an Equal Opportunity Employer Monarch Healthcare offers opportunities as diverse as the people we support and the communities we serve. Monarch Healthcare is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch Healthcare does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch Healthcare job search or selection process, should contact View email address on click.appcast.io or call (704) 986-1550. This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch Healthcare. Department: BH - Certified Professional Since 1958, Monarch Healthcare has focused on helping others and improving lives. Our caring, supportive team of professionals provides services that help people thrive. If you’re looking for a career with purpose, we have a place for you at Monarch Healthcare. We see the possibilities that exist for people living with mental illness, substance use disorders, intellectual and developmental disabilities and traumatic brain injuries and we help others see them as well. At Monarch Healthcare, you’ll see the impact of your work every day when a man with a disability achieves his dream of finding a job, when a woman struggling with addiction walks into treatment for the first time or when a child facing a mental health crisis finds comfort and support. You can make a difference. Join us today! Monarch Healthcare is nationally accredited by The Joint Commission and committed to providing the highest quality care. To learn more about our services and the many ways we provide support, please call View phone number on click.appcast.io or visit