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Onsite Print Administrator

$22 per hour
Temporary

Kforce is immediately adding a full-time Onsite Print Administrator in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Fresno, CA. Overview:

  • Responsible for monitoring systems, detecting performance issues, and resolving technical problems using established protocols
  • Engages in addressing customer issues and inquiries to ensure utmost customer satisfaction
  • Conducts routine installations and configurations and executes scripted change management activities while adhering to incident, change, and problem management processes
  • Consistently meets production goals, aligns work with strategy, maintains data confidentiality, and supports department-level operational plans with minimal supervision
OSA Level II:
  • Manage consumable inventory
  • Replace toner/consumables/paper
  • Ensure adequate consumables are available at customer sites
  • Clear paper jams
  • Assist end user with device functionality
  • Coordinated with HP with SW branded support
  • Report customer dissatisfaction to CSM/SDM
  • Assist with the collection of usage pages per devices as needed
  • Swap out devices with spares as needed
  • Perform initial trouble shooting
  • High School diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence
  • Typically has 2-5 years of related work experience, preferably in maintenance, quality, or a related field

Vacancy posted 10 days ago
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