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Call Center Lead - FTTP Operations & Coaching

Pavlov Media

A telecommunications company in Champaign is seeking a Call Center Lead to manage daily operations of the support center. This role ensures exceptional service delivery and team performance while fostering a culture of continuous improvement. The ideal candidate will have over 3 years of call center experience, strong communication and coaching skills, and proficiency with call center software and data analysis tools. Competitive compensation is offered along with comprehensive benefits including medical, dental, and a 401K plan. #J-18808-Ljbffr

Vacancy posted 4 days ago
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