ERP Dev Support Analyst (remote)

Bizowie is seeking a full-time, Software Analyst to expand the operations team working on our Bizowie Cloud ERP™ platform. Bizowie is a growing, Pittsburgh-based provider of cloud-based Enterprise Resource Planning (ERP) solutions for mid-market manufacturers, distributors, and online retailers. Our solutions empower our customers to automate tedious business processes, improve employee productivity, and make faster business decisions through real-time insights into financial and operational activities. Job responsibilities Develop a deep understanding of the Bizowie Cloud ERP product and customers' diverse business needs and requirements Demonstrate product knowledge by completing complex project work Diagnose, research and analyze customer issues and requests Stay current on new system releases and functionality Create product specifications that serve as a blueprint for the development team to build out new features or functionality Design, document and execute test plans and procedures to ensure that all aspects of the software are thoroughly tested before deployment Demonstrate ability to document customer facing materials for new features and functionality Qualifications 2+ years experience in an analytical role Self-starter with the ability and willingness to learn complex products and business processes Exceptional critical thinking skills Excellent time management and project planning skills Highly technically adept, experienced with web applications Excellent verbal and written English communication Experience with accounting concepts, manufacturing/distribution a plus Forward thinker who consistently works to streamline and better orchestrate process Location: Remote, US #J-18808-Ljbffr Bizowie