Fiber Technician I

Join Our Team as a Fiber Technician I! At Docomo Pacific, we believe in connection, bringing people, innovation, and opportunity together to shape a brighter future for our island communities. Rooted in the values of excellence, respect, trust, and teamwork, we are powered by the spirit of Ina’fa’maolek, working together for the greater good. We’re looking for a Fiber Technician to join our Field Operations team. In this role, you’ll help build and maintain the fiber and HFC networks that keep our customers and communities connected. What You’ll Do Install, splice, terminate, and maintain fiber optic systems. Conduct fiber testing using OTDRs, light meters, and related tools. Troubleshoot and repair fiber and HFC systems, including Headend equipment. Maintain and update cabling documentation and network diagrams. Assist in network expansion projects, site surveys, and system upgrades. Provide on-call support and emergency restoration for outages. Operate specialized test equipment (Spectrum Analyzers, MPEG Analyzers, PathTrak). Follow all safety standards (OSHA, NEC, FCC, and company guidelines). Deliver excellent customer service when interacting with internal teams and external stakeholders. Who We’re Looking For We’re searching for a problem-solver with a passion for technology and a knack for keeping things running smoothly. You love getting hands-on, whether it’s splicing fiber, troubleshooting tricky issues, or figuring out the fastest path to a solution. You’ll thrive here if you’re: A tech enthusiast who gets excited about fiber optics and new tools. A team player who knows when to take initiative and when to collaborate. A calm operator who can handle pressure without losing your cool. A self‑starter who’s motivated to learn, grow, and make smart decisions. A customer champion who communicates with professionalism, empathy, and a smile. If this sounds like you, and you’re ready to be part of a team that connects communities across our islands, we’d love to meet you! Qualifications High School Diploma or GED required. At least 2 years of telecommunications field experience. Strong knowledge of fiber optics; certifications (FOA, SCTE, or equivalent) are a plus. Experience with HFC or broadband networks preferred. Proficient in using fusion splicers, OTDRs, and fiber test equipment. Comfortable working independently and as part of a team. Must maintain a valid AB Chauffeur’s License. What You Bring Positive and energetic personality. Strong problem-solving and technical troubleshooting skills. Calm and approachable under pressure. Self-motivated and able to make sound decisions. Professional, empathetic, and customer-focused communication style. Work Schedule This is a full‑time role, with occasional flexibility based on department and company needs. Why You’ll Love It Here When you join our team, you become part of something bigger, helping connect our island communities and driving positive change for the future. You’ll work with passionate colleagues in a supportive environment that values growth, innovation, and teamwork. Also, we provide: Career Growth: Start here and move up. Docomo Pacific invests in your training and development. Community Impact: Every connection you install strengthens our island communities. Team Culture: You’re never alone and we’ve got each other’s backs with the spirit of Ina’fa’maolek (working together for the greater good). Benefits & Perks: Competitive pay, health coverage, paid time off, and more. Pride & Purpose: Be part of Guam and CNMI’s most trusted telecom provider, delivering “Tomorrow’s Islands, Today.” At Docomo Pacific, we celebrate what makes each of us unique. We’re proud to be an Equal Opportunity Employer—committed to creating a workplace where everyone feels valued, respected, and empowered to thrive. We welcome applicants of all races, colors, religions, genders, gender identities, sexual orientations, ages, national origins, disabilities, veteran, and basis of disability or any other federal, state or local protected class. #J-18808-Ljbffr Docomo Pacific, Inc