Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2015 and is a close-knit team of four who value strong relationships and a supportive work environment. Before becoming an agent, I worked as a State Farm team member, which gave me a clear understanding of what it takes to build a successful office and support a team effectively.

I attended the University of Wisconsin and am a big sports fan. That competitive spirit and teamwork mindset carry into the way we approach our goals and support one another. We stay involved in the community through local initiatives and donations to charities and sports teams. Giving back and staying connected locally is important to us.

Our team enjoys PTO, paid holidays, health benefits, licensing reimbursement, and a strong focus on work-life balance. We believe in working hard while still maintaining a positive and flexible environment.

Our culture is relaxed and fun, but we’re serious about growth. We’re looking for someone who is motivated in sales, personable, and comfortable talking with others. A self-starter who isn’t afraid to make mistakes and learn from them will thrive here. If you’re driven, outgoing, and ready to grow, this could be a great fit for you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Andy Lesar - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.