Regional Clinical Director - Developmental Disabilities

Job Description

Job Description

Regional Director – Clinical & I/DD Residential Services

Location: Chicago, Illinois

Job Type: Full-time, W-2

Schedule: Typically Monday through Friday, approximately 8:00 AM–5:00 PM, with flexibility based on clinical and operational needs

Work Setting: Primarily onsite with local travel to residential, day-services, administrative, and community-based locations

Salary: $95,000–$125,000 annually, based on experience and qualifications

Mileage: Reimbursed for approved work-related travel

Avento Health is recruiting a Regional Director – Clinical & I/DD Residential Services for a senior leadership opportunity in Chicago.

The Regional Director provides clinical and operational leadership across residential, day-services, and community-based programs supporting adults with intellectual and developmental disabilities. This position oversees program leadership, promotes high-quality and person-centered services, strengthens interdisciplinary coordination, and ensures effective performance across assigned programs.

The Regional Director works closely with managers, clinical professionals, nursing leadership, behavioral-health professionals, QIDPs, and other department leaders to maintain strong service delivery, regulatory compliance, staffing, quality, and operational performance.

• Provide leadership across residential, day-services, and community-based I/DD programs.
• Oversee the quality, consistency, safety, and effectiveness of services provided to individuals with intellectual and developmental disabilities.
• Lead, coach, and develop program managers, supervisors, clinical leaders, and department heads.
• Establish clear performance expectations and hold leaders accountable for quality, compliance, staffing, documentation, communication, and operational performance.
• Promote effective coordination among residential, clinical, behavioral-health, nursing, day-services, and administrative teams.
• Support person-centered services that reflect individual needs, support plans, treatment recommendations, behavioral needs, health and safety considerations, rights, and personal goals.
• Monitor the implementation and effectiveness of service plans, behavioral supports, clinical recommendations, and interdisciplinary care strategies.
• Support program and clinical leaders in addressing complex cases, behavioral concerns, medical issues, service barriers, and significant changes in individual needs.
• Strengthen communication among program leadership, clinical professionals, service coordinators, families, guardians, and executive leadership.
• Review program and quality indicators to identify trends, risks, and opportunities for improvement.
• Lead and support quality-improvement, risk-management, corrective-action, incident-review, and staff-development initiatives.
• Ensure compliance with applicable Illinois developmental disability requirements, waiver standards, organizational policies, documentation requirements, and service standards.
• Oversee preparation for regulatory reviews, audits, quality reviews, and corrective-action plans.
• Ensure required service, employee, billing, and program documentation is complete and maintained appropriately.
• Provide leadership during behavioral incidents, medical concerns, staffing emergencies, service disruptions, and other significant operational issues.
• Participate in leadership escalation processes supporting 24/7 residential operations.
• Evaluate staffing models, leadership coverage, workforce stability, and program capacity to safely meet the needs of individuals served.
• Visit residential, day-services, and community-based locations throughout the assigned region to assess performance and support program leadership.
• Oversee budgets, resource utilization, billing processes, and financial documentation within the assigned area.
• Identify systemic clinical or operational concerns and lead appropriate improvement and corrective-action efforts.
• Promote a culture of accountability, collaboration, service quality, and continuous improvement.

• Master’s degree in social work, psychology, counseling, behavioral health, human services, healthcare administration, public health, rehabilitation, or another closely related field.
• Progressive management experience within developmental disability services, behavioral health, residential services, human services, healthcare, or a comparable clinical-service environment.
• Experience directly managing supervisors, managers, clinical leaders, department leaders, or other leadership-level employees.
• Experience overseeing multidisciplinary teams and coordinating clinical and operational functions.
• Strong understanding of service quality, person-centered planning, risk management, regulatory compliance, and performance accountability.
• Experience addressing staffing, quality, compliance, and service-delivery challenges within a 24/7 service environment.
• Strong leadership, delegation, coaching, and performance-management skills.
• Strong organizational skills with the ability to manage competing staffing, clinical, regulatory, operational, and service priorities.
• Strong written, verbal, interpersonal, and documentation skills.
• Ability to provide effective leadership during behavioral, medical, staffing, and operational escalations.
• Valid driver’s license, current automobile insurance, reliable transportation, and the ability to travel locally throughout the assigned service area.
• Ability to work primarily onsite.
• Ability to complete employer-provided CPR, safety, compliance, and program-specific training.

• Leadership experience within CILA, SODC, ICF, residential I/DD, or community-based developmental disability programs.
• Experience supporting adults with intellectual and developmental disabilities.
• Knowledge of Illinois developmental disability regulations and DDD waiver requirements.
• Current QIDP qualification or previous QIDP experience.
• Experience overseeing clinical services, behavioral-health services, nursing, case management, or interdisciplinary service teams.
• Multi-site or regional program leadership experience.
• Experience supervising both clinical and operational leaders.
• Experience with clinical review, service planning, behavioral support, incident review, quality assurance, or risk management.
• Experience with regulatory audits and corrective-action processes.
• Experience with staffing, workforce planning, budgeting, and billing oversight.

This position is primarily onsite and includes work in administrative, residential, day-services, and community-based settings throughout the Chicago service area.

Local travel is required, and mileage is reimbursed for approved work-related travel.

Limited schedule or work-location flexibility may be available based on operational needs; however, this is not a fully remote position.

Because the organization operates 24/7 residential programs, the Regional Director participates in leadership escalation for significant clinical, staffing, and operational matters when additional support is required.

• Senior leadership responsibility across residential, day-services, clinical, and community-based I/DD programs.
• Opportunity to influence service quality, leadership development, staffing, compliance, and program performance across multiple locations.
• Annual compensation of $95,000–$125,000 based on experience and qualifications.
• Opportunity to strengthen interdisciplinary collaboration and develop program leaders.
• Mileage reimbursement for approved work-related travel.
• Potentially negotiable relocation assistance.

• Medical plan options, including PPO, Affordable Care Plan, Minimum Essential Coverage (MEC), and preventive-only coverage.
• Dental coverage through Lucent with access to the Aetna dental network.
• Vision coverage through EyeMed.
• Virtual primary care, virtual mental health, and telemedicine through First Stop Health for employees enrolled in a major medical plan.
• 401(k) retirement plan.
• At least two weeks of paid time off during the first year of employment.
• Eight observed paid holidays: New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, and Christmas.
• Employer-paid long-term disability and basic life/AD&D coverage for eligible employees after applicable eligibility periods.
• Voluntary life/AD&D coverage available through UNUM.
• Approved continuing-education reimbursement or direct payment for professional-role-related education.
• Mileage reimbursement for approved work-related travel.
• Potentially negotiable relocation assistance.

Avento Health recruits and refers qualified candidates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected by applicable federal, state, or local law. The hiring organization is committed to providing equal employment opportunities to qualified applicants.



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