Medical Assistant - Float

Hiring Incentive

$250 on first pay and then $750 on first pay following successful completion of 6 months.
Must still be employed, full/part-time, and in good standing at the time of each payout. Payments are prorated for part-time hires.

COVID-19 vaccination is now optional for all Associates, contractors, volunteers, and vendors at PPGOH. While not required, staying up to date on COVID-19 vaccinations is strongly encouraged as the best way to protect yourself, our team, and the community we serve.

Planned Parenthood of Greater Ohio is seeking mission‑minded Associates to join us as a full‑time (37.5 hours per week) Medical Assistant (Float) to serve our patients in our Eastern Ohio Region – Akron, Canton, Kent, and Youngstown Health Centers. May occasionally fill in our Cleveland Region.

Summary

The Medical Assistant will provide exceptional patient care, adhering to the policies of PPGOH and maintaining a courteous and professional demeanor. The Medical Assistant will provide comprehensive health education, assist in various medical procedures, and perform essential administrative tasks. Must ensure superior patient care and outstanding customer service, focusing on direct services in family planning and, when assigned, abortion services. This position requires a strong commitment to quality healthcare, a passion for excellent customer service, and the ability to interact positively with clients both in person and over the phone.

Benefits

• Signing Bonus
• Paid Time Off
• Paid Parental Leave
• Medical 90% employer‑paid base medical plans for single coverage
• Dental
• Vision 100% employer paid
• Life Insurance 100% employer paid
• Accidental Death & Disability 100% employer paid
• Long Term/Short Term Disability 100% employer paid
• 401(k) with matching employer contribution up to 4%
• Nine (9) paid holidays per year
• Two (2) Floating holidays per year
• Financial incentive program for certified bilingual staff
• Qualified associates fluent in a needed language (Spanish, Nepali, or Somali) will earn a $1.00 per hour differential for two years following successful examination.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Medical Waste Processing: Efficient handling and disposal of both chemical and non‑chemical medical waste.
• Patient Vital Signs: Accurately collect and record patient vital signs as part of pre‑operative preparation.
• Venipuncture and Lab Tests: Skilled in performing venipuncture and conducting lab tests (urinalysis, injectables) under physician guidance.
• Empathy and Patient Interaction: High‑level empathy skills for interacting with patients who may be experiencing pain or emotional stress.
• Room Preparation: Ensure cleanliness and readiness of exam rooms.
• Assisting During Examinations/Procedures: Provide support to physicians during patient examinations.
• Patient Instruction: Aid in educating patients about medications and procedures, supplementing the guidance of physicians, DON, and RNs.
• Medical Terminology: Comprehensive knowledge of medical terminology relevant to surgical procedures.

Administrative Duties

• Patient Navigation and Referrals: Respond to patient inquiries and have knowledge of referral resources.
• Appointment Scheduling: Organize and schedule patient appointments.
• Medical History Management: Update and review patient medical histories.
• Precepting New Hires: Support training duties for new staff, particularly in OR and lab workflow.
• Data Entry Accuracy: Detail‑oriented approach to accurately entering patient data in charts.
• Insurance Knowledge: Basic understanding of insurance processes related to lab tests and submissions.
• Confidentiality and Reporting: Maintain patient confidentiality and adhere to mandatory reporting regulations specific to Ohio.

Supervisory Responsibilities

None

Qualifications

• Proven experience as a Medical Assistant or relevant qualifications.
• Strong interpersonal and communication skills.
• Certification in Medical Assisting, if required by state law.
• Familiarity with electronic medical records and healthcare software.

EDUCATION And/or EXPERIENCE

• Certified Medical Assistant certification required.
• Experience in a healthcare setting desirable.
• Family planning experience preferred.

PPGOH is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC), may self‑select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.