Compliance Testing Manager

Compliance Testing Manager Financial Services and Fair & Responsible Banking Compliance Testing Manager oversees transaction testing and control testing for the purpose of validating that processes and controls are designed effectively to sufficiently mitigate the risk of the applicable requirements and are operating as intended. The Compliance Testing Manager is responsible for performing quality assurance on testing executed by compliance Testers and supports Testers by: Providing guidance on development of test plans Communicating changes in testing procedure, including schedule changes Ensuring that testing results are executed timely, technically accurate, and reasonable Reviewing work of Testing Team Demonstrating strong problem‑solving and conceptual skills Demonstrating strong written and verbal communication skills Demonstrating strong negotiation and leadership skills Pursuing compliance certifications if not already certified Traveling to various Capital One locations if necessary Responsibilities Coach and develop a high‑performing team of Compliance Testers, focusing on professional growth, performance calibration, and fostering a collaborative environment for continuous improvement Manage staffing assignments to ensure successful completion of calendar commitments Develop test plans, continually validate and improve test design Evaluate the accuracy of tests executed by compliance testers and adherence to processes and procedures Manage testing schedules to ensure they are completed in appropriate timeframe Identify the need for improved data sourcing and partner with business and IT areas to develop improved data sources Manage data sourcing to ensure data is obtained following documented test plans and testing protocols Amend testing calendar as needed Analyze and document work results Establish and maintain strong relationships with Compliance Advisors and Business Areas Engage with subject matter experts as needed to determine adherence to test procedures Provide updates on testing status as needed Support ICTT (Independent Compliance Transaction Testing) and Compliance audit and exams as needed Basic Qualifications Bachelor’s Degree or Military Experience At least 5 years of experience working in financial services At least 2 years of people management experience Preferred Qualifications 5+ years of experience in financial services consumer compliance testing, monitoring, or auditing 5+ years of people management experience Certified Regulatory Compliance Manager (CRCM) accreditation At this time, Capital One will not sponsor a new applicant for employment authorization for this position. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries. #J-18808-Ljbffr Capital One National Association