Retail Selling Support Associate - Womens Clothing, Scottsdale Fashion Square - Full Time
Macy's
*Be part of an amazing story* Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. *Job Overview* As a Macy's Women's Clothing Selling Support colleague, you'll help customers express their personal style and turn fashion into a source of inspiration. With a passion for hospitality, an eye for trends, and strong product knowledge, you'll create meaningful connections through genuine, engaging conversations. You'll actively circulate the sales floor to understand each customer's needs, share the benefits of our loyalty programs, and guide them through a seamless shopping journey from start to finish. In addition to delivering exceptional service, you'll help maintain merchandise standards, support fitting room and sales floor upkeep, and assist with fulfillment to ensure a polished, shop-ready environment.
- This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You'll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.*
- How our Selling Colleagues spend their day...*
- Our colleagues *begin each day energized and ready to make an impact*. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they're fully informed and ready to engage, educate, and sell with confidence.
- On the floor, *they focus on the customer* - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back.
- Throughout the day, they *maintain a shoppable space* by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves.
- They always *Finish Strong* - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer's name.
- *We believe service starts with each other* - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
- And we know that *excellence is a journey - we strive to improve every day*, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.
- Who You Are*
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Understand and communicate effectively with customers, co-workers, and supervisors
- Read and understand employment policies and safety rules/procedures in English
- Be comfortable communicating and collaborating with customers and colleagues
- Meeting daily sales goal challenges
- Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
- Enjoy meeting people, learning about them, and sharing information
- Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
- You can handle electronic devices with no problem
- Essential Physical Requirements You Will Perform*
- This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
- Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
- Requires close vision, color vision, depth perception, and focus adjustment
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
- What We Can Offer You*
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
STORES00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com. #J-18808-Ljbffr Macy's- ...2 Position Type: Full-Time/Part-Time Education... ...School Category: Retail - Management The... ...a family owned women’s fashion store in Southern... ...company goals and supporting our mission statement... .... In addition, associates must be... ...others on 4 Step Selling Techniques Achieves...Full timePart timeNight shift
$50k
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