Support Specialist

Job Description

Job Description

SafeinHome is hiring Supports Specialists for our 24x7 Support Team !

Summary: You will provide health, safety, and quality of life support services for individuals while in office using SafeinHome Supports. Using a combination of sensory and assistive technology devices, you will initiate communications and respond to alerts to provide supports services. With this technology, you will provide individuals with reminders and check in’s, observe activities as needed, as well as supply a safe space to report emergencies. An RS Specialist practices a high level of efficiency when communicating with individuals under support, and cultivates relationships while keeping a calm demeanor when responding under pressure.

Preferred Shift Availability:

• Evening 3pm-11:30pm
• Graveyard 11pm-7:30am
• Morning 3am-11:30am.
• Afternoon 11am - 7:30pm

PLEASE COMPLETE THE PHONE INTERVIEW ASSESSMENTS IF YOU WANT TO BE CONSIDERED FOR THIS POSITION.

Skills Required for the position:

• Patience.
• Punctuality.
• Attention to detail.
• Excellent listening, communication, and writing skills.
• Adaptability and willingness to learn and adjust.
• Ability to stay calm and act appropriately in an emergency.
• Ensures that Clients and their Support Circle are satisfied and identifies, documents & reports the issues when they are not satisfied.
• Kindness and empathy.
• Ability to comprehend and retain multiple sets of written information with specific directions and varied needs.
• Ability to type efficiently, along with use and maneuver multiple computer applications.
• Strong sense of responsibility.
• Willingness to go the extra mile.

Requirements for the position:

• Willing to be scheduled for ANY shift, especially morning and graveyard shifts.
• Proficiency with various web browsers and applications, such as Internet Explorer, Firefox, Microsoft Suite, and various Google applications, such as Chrome, Google Calendar, Google Voice.
• Must pass an FBI background check.

Preferred Experience:

Related to or desire to work within the social work and/or healthcare fields, especially related to caregiving.

Benefit Conditions:

• Only full-time employees eligible

This position works in office only.

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

SafeinHome provides Remote Supports for people with intellectual and developmental disabilities and older adults. Our services combine assistive technology with trained human support available 24 hours a day, 7 days a week. This approach supports people in living more independently while remaining safe in their homes and communities.

Company Description

SafeinHome provides Remote Supports for people with intellectual and developmental disabilities and older adults. Our services combine assistive technology with trained human support available 24 hours a day, 7 days a week. This approach supports people in living more independently while remaining safe in their homes and communities.