Remote Care Coordinator

Supporting patient access and referral workflows, the full-time remote Care Coordinator will manage inbound and outbound calls, assist with benefits verification, and ensure accurate documentation in CRM systems. Key responsibilities Handle inbound and outbound calls, identifying needs to drive one-call resolution Create and complete patient referrals, applications, and case documentation in CRM systems Research and resolve patient/physician inquiries while providing clear status updates Required qualifications High School Diploma/GED (required) 1-3 years in customer service, call center, healthcare support, or patient services (preferred) Computer literacy in data entry, CRM navigation, and Microsoft Office skills Ability to work independently and manage multiple priorities Remote readiness with a quiet private workspace and hardwired broadband internet