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Collections Team Lead Coaching, Performance & Escalations

First National Bank of America

First National Bank of America is seeking a Collections Supervisor in Lansing, MI. The ideal candidate will lead a fast-paced team, ensuring exceptional performance and customer service. Responsibilities include coaching team members, handling difficult calls, and collaborating on new initiatives. Candidates should demonstrate strong motivational skills and proficiency in Microsoft Office. Benefits include medical coverage, discounted childcare, and a 401(k) plan with employer match. #J-18808-Ljbffr

Vacancy posted 4 days ago
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