Kids Club Manager

Kids Club Manager

Santa Ana, CA: N Tustin Ave/Bentall Center

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.

Core Purpose: To create loyal, lifelong fans and exercise practitioners.

We are seeking a dependable, nurturing, and trustworthy Kids Club Manager to join our dedicated EōS Fitness Childcare team. This role is ideal for someone with meticulous attention to detail and strong multitasking abilities, particularly in a fast-paced environment. Reporting directly to the Operations Manager, the Kids Club Manager will excel in communication with children, parents, and fellow staff members, backed by prior experience in Kids Club management. Our perfect fit is an individual driven by a genuine passion for the safety and well-being of children, spanning ages from one to twelve years.

Essential Purpose:

Lead, coach, and train the Kids Club team to provide a safe, fun, and active environment for children.

Core Purpose:

To create loyal, lifelong fans and exercise practitioners.

Responsibilities:

• Oversee the Kids Club facility, ensuring a safe and secure environment for children ages one to twelve years.
• Supervise children's activities and ensure compliance with safety protocols.
• Assist with the hiring and training of the Kids Club staff, including Assistant Kids Club Managers and Kids Club Associates.
• Schedule staff shifts and ensure adequate coverage during operating hours, monitoring child-to-staff ratios.
• Manage reservations and child agreements, ensuring efficient communication with parents and tracking bookings.
• Work closely with the Assistant Kids Club Manager to align team goals, coordinate daily and weekly tasks, and ensure efficient team operations.
• Implement emergency procedures for the Kids Club, including evacuation plans and first aid protocols.
• Maintain accurate attendance records and ensure compliance with licensing requirements.
• Develop appropriate age activities, games, and crafts for children in the Kids Club.
• Ensure cleanliness and hygiene standards are maintained not only in the Kids Club facility but also throughout the entire gym, including regular club walks and bathroom checks.
• Provide exceptional customer service to parents and guardians, addressing inquiries, concerns, and feedback promptly and professionally.
• Communicate effectively with parents, staff, and gym management regarding Kids Club policies, procedures, and updates.
• Foster positive relationships with members and ensure a welcoming atmosphere in the Kids Club.
• Support the front desk and gym operations when there are no children present.

Qualifications:

• 1-2 years' experience in a supervisory or managerial role, in childcare, daycare, or recreational programming.
• Knowledge of child development principles, safety guidelines, and regulatory requirements for childcare facilities.
• Passion for working with children and creating a nurturing and enriching environment for their growth and development.
• Strong communication skills, both verbal and written, with the ability to interact effectively with children, parents, and staff.
• Flexibility to work evenings and weekends as needed to accommodate Kids Club operating hours.
• Detail Oriented; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.
• Proficiency in MS Office applications
• And, of course, someone who embraces our Core Values!

Requirements:

• Must successfully pass background check.
• CPR certification required within 30 days of hire.
• Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public.
• Ability to bend routinely and repetitively to lift more than 40 lbs.
• Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system.

Hourly Pay Range

$18.90 - $19.90 USD

Benefits and Perks:

• A highly energetic and collaborative team.
• A management team that cares about your professional development.
• Free membership for you and plus one family member.
• Discounted Personal Training, and merchandise – including supplements.
• Employee referral program.
• Daily Pay offered - access your funds before payday.
• Competitive pay plus vacation, holiday, and sick pay.*
• Group Health, dental, vision, Supplemental Life, and Employee Assistant Program are offered!*
• 401(k) + Company matching!*
• Personal education growth options with Sophia Learning.

* Based on eligibility of tenure and full-time vs. part-time employment.

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.