Senior Business Process Analyst

Coordinate with Technology, OPCOs, and business units to facilitate intake of technology change requests for customer-facing systems Maintain business continuity planning documentation for multiple critical work functions Coordinate with enterprise teams to maintain documentation and monthly I/C readiness communications Lead small to medium-sized business projects supporting continuous process improvement Support PII data protection efforts across multiple customer-facing systems Coordinate operational controls and Sarbanes-Oxley control testing across multiple teams Coordinate SOX 302 reviews and SOX 404 testing for leadership certification Analyze enterprise process data and create insights Develop and measure KPIs with business units to measure ongoing value to AEP Drive and implement process workflows using process data in collaboration with business partners Define and monitor performance metrics to measure process improvement effectiveness Develop and conduct employee training on process changes, roles, responsibilities, and system standards Collect organizational feedback and maintain process change documentation Map proposed processes across the organization with a broad, high-level outlook Evaluate real and potential risks to projects and process implementation Develop reports and presentations for higher-level management Coach and develop lower-level team members Requirements Associate's Degree in Project Management, Business Process, Business, or related field or equivalent experience Alternatively, High School Diploma or GED with eight (8) years of relevant experience Six (6) years of experience in continuous improvement process activities, operations, project management, or business analytics Proficiency in MS Office suite, including Power Apps, Power BI, Excel, Visio, Word, and PowerPoint Strong communication skills and ability to communicate effectively with all levels of AEP management Highest standards of ethical behavior and support for the Company's Corporate Compliance Policy Occasional travel expected Auditing experience and Primavera (P6) knowledge are a plus Ability to participate in establishing a healthy culture of continuous Process Improvement Core Competencies Demonstrates expertise in project management, continuous process improvement, and business analytics, with a strong focus on developing and measuring KPIs and maintaining compliance with Sarbanes-Oxley standards. Proficient in facilitating technology change requests and conducting employee training to enhance operational efficiency. Highest-signal resume keywords Project Management Continuous Process Improvement Sarbanes-Oxley Compliance Data Analysis MS Office Proficiency ATS Optimization Keywords Hard Skills Continuous Improvement Process Activities Business Analytics KPI Development Process Workflow Implementation Risk Evaluation Soft Skills Strong Communication Skills Coaching and Development Certifications & Qualifications Associate's Degree in Project Management Business Process Business or Related Field Industry Keywords Business Continuity Planning Operational Controls ICS Readiness SOX 302 Reviews SOX 404 Testing Corporate Compliance Policy Tools & Technologies MS Office Suite Power Apps Power BI Excel Visio Word PowerPoint Primavera (P6) #J-18808-Ljbffr Jobtailor