Outlet Supervisor

Job Description

Job Description

Description:

Outlet Supervisor – Food and Beverage

Sheraton Springfield Hotel

Join our dynamic team at the Sheraton Springfield Hotel as a Full-Time Outlet Supervisor in our Food and Beverage department. We are committed to delivering exceptional guest experiences through outstanding service and quality offerings. If you are passionate about hospitality, leadership, and creating memorable moments for guests, we invite you to apply and grow with us.

Key Responsibilities

- Oversee daily operations of the food and beverage outlet to ensure smooth and efficient service.

- Supervise and coordinate staff to maintain high standards of customer service and hospitality.

- Assist in training, mentoring, and evaluating team members to foster a positive work environment.

- Ensure compliance with health, safety, and sanitation standards.

- Manage inventory, stock levels, and ordering to meet operational needs.

- Handle guest inquiries, complaints, and special requests professionally and promptly.

- Support sales initiatives and promote menu offerings to maximize revenue.

- Collaborate with kitchen and service teams to ensure quality and consistency.

Skills and Qualifications

- Previous experience in food and beverage service, supervisory or leadership role preferred.

- Strong communication and interpersonal skills.

- Ability to lead, motivate, and develop team members.

- Knowledge of food safety, sanitation, and health regulations.

- Excellent organizational and problem-solving skills.

- Flexibility to work various shifts, including evenings, weekends, and holidays.

- High school diploma or equivalent; hospitality or related degree is a plus.

At Sheraton Springfield Hotel, we value our team members and are dedicated to fostering a positive, inclusive workplace. We offer opportunities for growth, competitive compensation, and a supportive environment where your contributions make a difference.