Community Health Worker (Family Health)

Community Health Worker

The City of Bloomington's Public Health Department is seeking a full-time Community Health Worker to assist community members in accessing and navigating health and social services, provide health education and resources, and promote community engagement opportunities to build community capacity for healthier living in the Bloomington, Edina and Richfield (BER) communities.

CITY VALUES & EXPECTATIONS

• Models and contributes to a positive work environment, culture of communication, engagement and safety.
• Communicates effectively and respectfully with employees and the general public, including but not limited to those of diverse racial, ethnic, religious and socioeconomic backgrounds.
• Works cooperatively as a member of a team; develops and maintains effective working relationships with diverse coworkers and community members; consistently brings a high level of self-awareness and empathy to all personal interactions.
• Embraces the City's shared values and contributes toward accomplishing the City's vision and goals by being creative and innovative, and prioritizing continuous learning and clear communication.

Examples of Duties

• Collaborates with residents to assess individual health, safety, and resource needs.
• Performs home visits in resident's homes independently.
• Works closely with the Family Health team to support the health of pregnant and parenting families.
• Provides systems navigation support and resource connection based on resident needs.
• Co-coordinates and facilitates health education groups in community settings or virtually.
• Performs rapid HIV screening, counseling, and linkage to care in community settings.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

• Skills in:
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Technology including Microsoft Office (Word, Excel, PowerPoint).
• Writing, communication, interpersonal, and public relations.
• Paying exceptional attention to detail.
• Motivational Interviewing.
• Minimizing errors and maintaining high quality by checking or monitoring data and work in a timely manner, and by developing and maintaining systems for organizing work and information.
• Ability to:
• Effectively convey information to clients and the public.
• Process and handle confidential information with discretion.
• Maintain timely and accurate records and review work for accuracy.
• Handle difficult and stressful situations with professional composure.
• Coordinate numerous demands simultaneously to successful completion.
• Communicate with persons of diverse backgrounds both verbally and in writing using tact and diplomacy.
• Work with a diverse team in a multi-disciplinary setting.
• Establish effective working relationships with people of varied backgrounds.
• Maintain confidentiality.
• Self-motivate to effectively plan, organize, and complete assigned work accurately and on time with little direct supervision.
• Follow safe working practices and procedures.
• Treat all people fairly and with respect without regard to race, sex, color, religion, sexual orientation, or gender identity,
• Seek and consider diverse perspectives and ideas, provide a supportive work environment for a multicultural workforce, and show sensitivity to individual differences.
• Engage in personal reflection and development to address unconscious bias, recognize differences as opportunities to learn and gain by working together.
• Attend staff meetings and planning sessions as required; travel to designated work sites as needed.
• Work flexible hours; occasionally working evening and weekend hours to attend meetings/events to meet client needs.

MINIMUM/DESIRABLE QUALIFICATIONS

• High school diploma or GED.
• Certified as a Community Health Worker in MN and six months of experience working in a community health setting, OR 2 years of experience in community health work and currently enrolled in a CHW certificate program with a plan to complete within 6 months of hire.
• Bilingual fluency, i.e., skilled ability to speak, read and write in English, plus verbally fluent in Spanish or Somali.
• Valid driver's license, car insurance, and dependable car OR access to reliable transportation required to perform job duties.

• More than two years of experience working in a healthcare setting.
• Experience interacting with diverse cultures and interpreters.
• Experience using virtual online applications to teach.
• Experience with advocacy work, community organizing, or mentoring.
• Ability to speak a third language.
• Experience presenting in front of groups in person and/or virtually.
• A current resident of Bloomington, Edina, Richfield, or Hennepin County.

SUPERVISION OF OTHERS

This position does not supervise others.

Anticipated Hiring Range: $30.64 – $33.15 Hourly

2026 Full Salary Range: $30.64 – $41.94 Hourly

Full-Time; Non-Exempt; Non-Union; Benefits Eligible

The City of Bloomington is an Equal Opportunity Employer and is committed to creating a diverse workforce that reflects the community we serve. Applicants who are black, indigenous or persons of color are encouraged to apply. We also encourage women, veterans, members of the LGBTQIA community, and individuals with disabilities to apply.

The position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change