Head Golf Pro and Ski Supervisor

Overview This position oversees the entire golf and ski day-to-day operations, including the Golf Shop, Golf Course, Golf Tournaments, Golf Car Fleet Operations, and Golf Practice Facilities. About Everline Resort & Spa Located in California’s Olympic Valley, Everline Resort & Spa provides a premier mountain getaway to North Lake Tahoe. The resort offers year-round access to Palisades Tahoe, the third largest ski resort in North America, a championship golf course, relaxing spa treatments, and a wide range of recreational activities. Our sophisticated lodge environment complements its rugged surroundings and reflects the spirit of the region. Our on-site restaurant options include casual dining at Sandy’s Pub, breakfast cuisine at Cascades, a cozy coffeehouse and marketplace at Bearshine Café, Asian-inspired comfort food at the Iron Road Noodle House, and fine dining at Six Peaks Grille. Additional amenities include heated swimming pools open year-round, a 150‑foot water slide, scenic hiking and biking trails, fly‑fishing and cross‑country ski centers, and a private ice‑skating rink available during the winter season. Benefits Discounted Palisades Tahoe ski pass Food & beverage, retail, and spa discounts Free rentals on ski gear, ice skates, Nordic skiing, and golf course access Discounted rooms at Hyatt and CoralTree Properties An employee assistance program Paid sick time Participation in a 401(k) plan with a company match Responsibilities Hire, train, and supervise golf and ski personnel. Maintain complete knowledge of and comply with all departmental policies and services. Train team members with the needed knowledge of all activities to respond to guest inquiries accurately. Resolve guest complaints, ensuring guest satisfaction. Represent the resort within the local and national golf community through organizations such as the PGA, the CGA, and the USGA. Enforce all facility rules and regulations governing the use of golf course, golf cars, and other golf facilities. Work with the Golf Sales Manager to assist in the execution of golf tournaments and lessons. Be financially responsible for the entire golf operation. Lead private lessons with guests. Maintain a close relationship with the golf assistant manager to assist with golf maintenance needs. Supervise the use of the reservation system and the POS. Devote a reasonable number of hours giving lessons and playing golf with guests. Execute all member communication including electronic newsletters, email blasts, and the member website. Maintain all membership records, including the membership database, and prepare weekly, monthly, and quarterly membership reports as needed. Accurately answer any member questions regarding their membership account. Qualifications Must be a Class A PGA professional in good standing or have passed Level II of the GPTP. Requires 3 years of experience as a Golf Professional. Experienced in tournament operations and golf shop merchandising. Minimum 1 year of previous recreation/ski experience. Must be able to work a varied schedule, including evenings, weekends, and holidays. High school diploma or equivalent. Previous experience in a hospitality or resort environment preferred. Ability to provide legible communication and directions. Physical Requirements and Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Must be capable of walking or standing 90% or more of a normal 8 hour work shift. Must be capable of frequently carrying, lifting, pushing or pulling up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee will be exposed to an indoor and outdoor working environment and the noise level in the workplace is usually moderate to high. Typical equipment used includes but is not limited to radios, ice resurfaces, cleaning supplies, handheld devices, phones, and computers. Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. Wage Range: $24-$26/HR This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location. #J-18808-Ljbffr Hyatt