Sr. Applications & Packaging Integration Engineer

Role Description

Kentro is hiring for an experienced Sr. Application & Packaging Integration Engineer to support our VA-ESOM End Point Support and Operations Monitoring contract across the United States. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government furnished IT equipment and infrastructure.

This position can be performed remotely supported Eastern Time hours or work onsite at 55 Elk Street, 3rd Floor, Albany, NY 12210.

Core Hours: Ranges between 7:30am - 5pm EST Monday to Friday.

Salary Range: $117k-133k. Factors influencing pay within this range include geography, market demand, skills, education, experience, and other qualifications of the successful candidate.

This Kentro position provides on-site support for the Veterans Health Administration (VHA). The VHA has facility-specific vaccination and testing requirements. If chosen for this role, candidates may be required to show proof that the below vaccinations and testing are current.

• COVID-19
• Influenza
• Measles Mumps & Rubella (MMR)
• Hepatitis B
• Varicella

Testing requirements may include Tuberculosis.

• Maintain responsibility for coordinating deployments, support, software upgrades, and integrations of new products into a customer environment.
• Perform hands-on engineering work as well as provide coordination and leadership of engineering resources from other engineering.
• Become familiarized with the customer's technical environment and act as a point of contact between the agency and technical resources internal to the program.
• Maintain access to customer sites and learn new solutions as they enter the customer.
• Apply thought leadership in a highly collaborative and innovative work environment to solve complex technical and non-technical challenges.

Qualifications

• Bachelors' degree in Computer Science, Math, or technical equivalent with 5 years of relevant experience or a total of 13 years of experience in lieu of education.
• 5+ years of experience with performing systems administration in Microsoft Windows environments.
• Experience troubleshooting Windows operating systems (OS), specifically Windows 10 and Windows 11.
• Experience in documentation of application installation and OS configuration items.
• Experience with a variety of software packaging programs, tools, and languages.
• Experience developing and testing GPOs, Baseline Desktop OS Images and application packages.
• Experience building baselines leveraging Microsoft OSD task sequences.
• Experience analyzing and detecting problems with an application deployed against an existing baseline image.
• Experience with assessing and testing hardware, baseline and application packages, bug fixes.
• Experience field testing application packages, working with requestors to resolve any issues discovered during testing, implementation, and deployment.
• Extensive IT experience in the analysis, design, and integration of information systems and commercial-off-the-shelf (COTS) and development software.

Requirements

• US Citizen or Green card holder.
• Willing and able to obtain and maintain Public Trust Clearance.
• Must meet updated ID requirements.

Benefits

• Competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.
• Education reimbursement for certifications, degrees, or professional development.
• Flexibility for professional growth and networking.
• Funds for activities – virtual and in-person.
• Commitment to a positive workspace for creativity, innovation, and happiness.