Medical Record Clerk , Clear & Legible Reporting Clerk

Clear & Legible Reporting Clerk (Chaser)

Research and request replacement documents for partial results and those missing a second identifier.

Compensation & Benefits: Estimated Starting Salary Range for Clear & Legible Reporting Clerk (Chaser): $18- $19 per hour Pay commensurate with experience. Full-time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.

Clear & Legible Reporting Clerk (Chaser) Responsibilities Include:

• Establish and maintain a positive working relationship with the MTF, clinics, and staff.
• Process clinical results daily, uploading them into the appropriate record via MHS GENESIS.
• Send a communication to the PCM/referring provider through MHS GENESIS notifying them that the results are available for review.
• Review and disposition referrals accordingly in MHS GENESIS.
• Research and request replacement documents for partial results and those missing a second identifier.
• Will research all referrals that are open on days 50, 120, and 180 using MHS GENESIS and the Managed Care Support Contractors website.
• At day 120, if there is no claim, notify the PCM/referring provider that the referral was not utilized via appropriate means
• Close referrals in accordance with facility guidelines
• Capture Health effectiveness Data and Information Set (HEDIS) on all results meeting criteria during processing.
• Adhere to all requirements under the Health Insurance Portability and Accountability Act (HIPAA).
• Document their work appropriately in required systems.
• Performs other job-related duties as assigned

Clear & Legible Reporting Clerk (Chaser) Experience, Education, Skills, Abilities requested:

• Excellent customer service skills and experience
• HIPAA - working knowledge
• High school diploma or GED equivalency
• General office administrative and clerical skills to perform receptionist duties and answer telephones
• Excellent communication skills and strong organizational skills
• Computer operations, including operational skills with Microsoft applications (Windows, Word, Excel)
• Personnel shall understand the importance of meeting deadlines

Preferred Knowledge, Skills, and Abilities:

• General medical ethics, telephone etiquette, written/verbal & electronic communication.
• Operational computer skills with general working knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, Outlook).
• Possess or complete the Privacy Act and HIPAA, Data Safeguarding, Anti-Terrorism, and Interacting with Government Employees, MHS GENESIS appointment booking, and policy training in a trainer-to-trainer format.
• Possess or complete TRICARE online training and have a solid understanding of the TRICARE online appointment and referral process.
• Possess or complete MHS GENESIS Revenue Cycle and scheduling training.
• Possess or complete training on the MHS GENESIS referral management function and the MHS GENESIS appointing function
• Possess or complete training on the secure messaging platform and be capable of managing inbox volume.
• Must pass the pre-employment qualifications of Cherokee Federal

Company Information: Cherokee Nation Operational Solutions (CNOS) provides support, services, and solutions to federal and commercial customers. The company takes a personalized approach to solving our clients' toughest challenges, helping you make the most of your skills. CNOS is part of Cherokee Federal a team of tribally owned federal contracting companies. For more information, visit cherokee-federal.com.

Similar Searchable Job Titles: Reporting Clerk, Results Processing Clerk, Referral Coordinator, Medical Administrative Assistant, Medical Records Clerk.

Keywords: MHS GENESIS, HIPAA compliance, medical referrals, data capture, administrative support

Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.