Donations Coordinator- 2025794

Job Description

Job Description

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

POSITION SUMMARY:

World Relief seeks a Donations Coordinator! In this vibrant role, you'll be at the heart of our mission at World Relief Texas, transforming generous donations into life-changing resources for families starting anew. As the Donations Coordinator, you'll lead our in-kind donation program, overseeing the scheduling and tracking of donations to ensure seamless support for our refugee families. You'll engage and inspire donors and volunteers, creating meaningful and memorable experiences that foster a community of generosity and compassion. Your work will involve managing the intake, organization, and distribution of essential items, ensuring that each donation reaches those in need quickly and efficiently. You'll maintain the excellence of our donation spaces, keeping it clean, orderly, and efficient. Additionally, you'll play a crucial role in accurately reporting and logging donations in our database, providing critical support to our mission and enhancing our operational efficiency. Join us in this exciting and rewarding role, where your efforts will directly contribute to the well-being of refugee families and the broader mission of World Relief.

This is a Hybrid role:3 days onsite and 2 work from home day.

• Field and respond to donation inquiries and monitor donations email 
• Schedule and assist with donation pick-ups and drop-offs and coordinate with appropriate staff, interns, volunteers and/or contractors to complete if necessary 
• Participate in meetings with Church & Community Engagement and client service departments to discuss & brainstorm opportunities to meet the needs of program participants 
• Conduct inventory of the warehouse and track items needed 
• Maintains safe and clean work environment by keeping donations neat; Sweep and dust. Organize donation spaces 
• As donations are received and distributed, input them into Dynamics 
• Create meaningful ways to engage first time and recurring donors to see continued giving 
• Discover new opportunities to receive donated items to increase Gift-in-Kind (GIK)
• Oversee automobile donations and ensure appropriate paperwork and DMV requirements are completed 
• Collaborate with various departments to fulfill grant requirements for GIK 
• Continually evaluate systems with programs and train staff to utilize systems 
• Engage in recurring collaborative & strategic planning meetings both at the local and national level 
• As needed: 
• Update donation request forms, donations website page, etc.; 
• Provide reports regarding donations to supervisor, or as instructed; 
• Support Church & Community Engagement department with volunteer and other engagement opportunities

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
• Valid drivers license, access to reliable vehicle and ability to pass MVR standards 
• Alignment with World Relief Texas (WRTX) core values 
• Understand Church & Community Engagement mission of bringing GIK donors and volunteers into our work by creating meaningful experiences and sharing stories of impact when appropriate 
• Cross-cultural experience 
• Some flexibility for occasional weekday evening or weekend responsibilities or work events 
• Fluency in written and spoken English 
• Up to 25% domestic travel only required

• Ability to work effectively and sensitively with people of diverse cultural and religious backgrounds 
• Comfortability driving company vehicles, including box truck 
• Relational skills, interact well with program participants, volunteers, donors and team members, creating a welcoming and interactive space for all involved 
• Time management and prioritization skills; knows how to organize their schedule to complete the most pressing tasks in time 
• Ability to work both independently and within a team 
• Flexibility to adjust to changes in plans 
• Problem-solving skills; find possible solutions before bringing to supervisor 
• Conduct self in a professional, customer service-oriented manner 
• Organizational skills, data entry (update Dynamics as needed) and computer skills, inventory and record-keeping, and warehouse

The physical demands described here are typically representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please review job description for exceptions to these requirements.

●    While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations

●    The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of up to 50 pounds.  ●    Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.

●    The employee frequently is required to sit, reach with hands and arms, and communicate.

World Relief offers a competitive benefits package and employee discount program for full-time, Regular, employees.

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.