Senior Application Support Engineer (Sherlock of the Support Queue)
RTA: The Fleet Success Company
Do you get a weird amount of satisfaction from solving the problem no one else could? Do you find yourself digging through logs, APIs, or scripts just to figure it out? Do you enjoy being the person others go to when things get complicated? Do you genuinely care about helping people—not just fixing tickets? The Customer Support team at RTA is looking for a Technical Support Specialist —someone who thrives in deep technical problem solving while still showing up as a human‑first partner to our customers. This role is responsible for handling escalated support cases , serving as a technical leader for the support team , and helping our customers unlock the full value of our platform. You’ll balance strong people skills with deep technical expertise—from APIs, SQL, and scripting to system troubleshooting and AI/LLM‑driven solutions, including automation, integrations, and intelligent workflows. #J-18808-Ljbffr RTA: The Fleet Success Company
Vacancy posted 3 days ago
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