Instrumentation and Controls Technician

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Utility Maintenance Mechanic ​ – JLL

What this job involves:

The Utility Maintenance Mechanic is responsible for the operation, maintenance, troubleshooting, and repair of critical utility systems supporting a Life Sciences Research and Development facility. This role ensures continuous, reliable operation of HVAC, clean utilities (purified water, clean steam), compressed gases, vacuum systems, and other mission-critical infrastructure that supports sensitive research operations and maintains regulatory compliance.

What your day-to-day will look like:

Utility Systems Operation & Maintenance

• Operate, monitor, and maintain central utility plant equipment including chillers, boilers, cooling towers, air handling units, and building automation systems.

• Perform preventive maintenance on purified water systems (WFI, RO, DI), clean steam generators, and associated distribution loops according to established schedules and cGMP requirements.

• Maintain compressed air systems, nitrogen generation equipment, CO2 systems, and laboratory vacuum systems to ensure continuous supply at specified quality parameters.

• Monitor and adjust HVAC systems to maintain precise temperature, humidity, and differential pressure requirements in cleanrooms, laboratories, and controlled environments.

Troubleshooting & Emergency Response

• Diagnose and resolve utility system failures quickly to minimize impact on research operations and maintain environmental stability in critical areas.

• Respond to after-hours emergency calls for utility system failures, alarms, or environmental excursions affecting research spaces.

• Perform root cause analysis on equipment failures and implement corrective actions to prevent recurrence.

• Coordinate with researchers and laboratory staff to schedule maintenance activities that minimize disruption to ongoing experiments.

Compliance & Documentation

• Maintain accurate maintenance logs, work order records, calibration certificates, and equipment histories in the computerized maintenance management system (CMMS).

• Execute maintenance activities in accordance with standard operating procedures (SOPs), FDA regulations, and industry standards (ISO, cGMP) as applicable.

• Support facility qualification and validation activities including Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ).

• Participate in regulatory inspections and audits by providing documentation and technical expertise on utility systems.

Safety & Quality Assurance

• Conduct all work in compliance with OSHA regulations, life safety codes, environmental health and safety protocols, and facility-specific biosafety requirements.

• Perform lockout/tagout procedures and confined space entry protocols as required for safe maintenance operations.

• Monitor utility system performance for deviations that could affect product quality, research integrity, or regulatory compliance.

• Maintain awareness of biosafety levels and contamination control procedures when working in or near research areas.

Required Qualifications:

• High school diploma or equivalent required.

• Associate's degree in Mechanical, Electrical, or HVAC Technology preferred.

• Minimum 3-5 years of hands-on experience maintaining industrial utility systems, preferably in pharmaceutical, biotechnology, laboratory, or healthcare environments.

• Universal EPA 608 certification for refrigerant handling required.

• Proficiency in operation and maintenance of industrial chillers, steam and hot water boilers, cooling towers, and central plant equipment.

• Working knowledge of purified water systems including reverse osmosis, deionization, electrode ionization, and clean steam generation.

• Experience with building automation systems (BAS), programmable logic controllers (PLCs), and energy management systems.

• Ability to read and interpret P&IDs, electrical schematics, mechanical drawings, and equipment manuals.

• Competency in basic plumbing, pipefitting, welding, electrical troubleshooting, and mechanical repair.

• Understanding of cGMP principles and regulatory requirements affecting utility systems in life sciences facilities.

• Knowledge of cleanroom classifications, HVAC critical parameters, and contamination control strategies.

• Ability to use standard hand tools, power tools, diagnostic instruments, and test equipment safely and effectively.

• Strong problem-solving skills with ability to diagnose complex mechanical and control system issues.

• Effective communication skills for coordinating with research staff, contractors, and regulatory personnel.

• Ability to lift and carry equipment and materials up to 50 pounds regularly.

• Capability to work in confined spaces, at heights on ladders or lifts, and in mechanical rooms with elevated noise and temperature conditions.

• Willingness to work flexible hours including evenings, weekends, and participate in on-call rotation for emergency response.

• Potential exposure to chemicals, biological materials, extreme temperatures, and energized electrical equipment with appropriate PPE and training.

Preferred Qualifications:

• Trade certifications in HVAC, boiler operation, or related discipline

• Experience in a BSL-2 or higher biosafety laboratory environment.

• Experience with predictive maintenance technologies and condition monitoring systems.

Location: Westborough, MA

Schedule : Monday to Friday: 7am to 4pm  

+ On-call rotation schedules every other week + Mandatory overtime.

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

72,650.00 – 105,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Westborough, MA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at Show email . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Accepting applications on an ongoing basis until candidate identified.