Security Host/Hostess - Full-Time, $29.00/Hour

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

• 100% full coverage of healthcare for you and your eligible dependents

• Tuition paid upfront at network schools

• Free lunch

• Free parking

• Free theme park admission and much more!

As a Security Host/Hostess, the main goal is to provide a safe and secure environment that enables our guests, cast members and vendors to experience the magic of Disney.

• The Security Host/Hostess performs protective and enforcement functions in a courteous and professional manner while dealing with emergencies, undesired conduct, disturbances, threats to life and property

• As a first responder, will be trained on Infant, Child and Adult Cardiopulmonary Resuscitation (CPR), Automated External Defribrillator (AED), Stop The Bleed Training and fire extinguisher procedures to respond to emergencies as needed

• Conduct interior and exterior Resort foot patrol to identify undesirable conditions

• Evaluate a situation and quickly make logical decisions on how to proceed while maintaining a calm demeanor

• Investigations, including evaluation of the scene, interviewing complainants and witnesses, involve correct personnel to assist with the investigation

• Documentation and report writing

• Maintain order in the Resort while attending to the needs of our guests, cast members and vendors

• Coordinate expedient response to emergency conditions such as fire, alarms, safety hazards and threats to life and/or property in a calm, rational, persuasive manner

• Handle violations of Resort policy, civil laws and undesired conduct

• Work with state of the art technology to detect and respond to safety systems

• Provide cash escorts for cashiers to/from cash room to their work station

• Respond to security and emergency calls and prioritize the work in a timely manner

• Use of complex consoles to receive calls from guests, cast members and vendors requiring assistance and dispatches to resolve situations – will maintain logs of all requests

• Provide key assist

• Issue contractor and visitor badges

• Monitor Closed Circuit Television (CCTV) system for any unusual activity and dispatch via two-way radio

• Provide accurate information to guests, cast members and vendors seeking directions and hours of operation

• Receive, record and secure found property – will also research and respond to guests inquiries for lost property

• Escort guests and cast members as required to parking lots

• Perform other duties and responsibilities as assigned

• Must be at least 18 years of age

• Valid State of Hawaii Guard Card

• Excellent communication skills

• A successful candidate will have experience as a first responder – related experience that best aligns with the day to day operation may include:

• Hotel/Resort Security Guard/Officer experience

• Successfully completed basic training in the Military

• Loss Prevention and/or Plain Clothes Operatives experience

• High pressure situational experience such as Emergency Medical Technician, Firefighter, Flight Attendant

• Strong verbal, written and technology skills required

• Keyboarding skills 25 WPM

• Investigation skills

• Perform general clerical duties using Microsoft Office and other site specific programs

• A good sense of direction as will learn and memorize Resort layout to include the locations of fire pull stations, fire extinguisher, AED, standpipes and more

• Self-directed (can complete tasks with minimal follow up/supervision)

• Maintain strong observation skills with high level of detail and scrutiny for entire shift

• Associates Degree or higher in Criminal Justice, Private Investigations, Homeland Security, Emergency Management and/or Emergency Medical Services

• Strong understanding of Hawaii Revised Statues; particularly those that apply to Hotel/Resort destinations (such as trespassing, etc.)

• Knowledge of Hawaiian/ Japanese language

• High school diploma or equivalent

At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

SCHEDULE AVAILABILTY

Full Time - Full availability is required seven (7) days per week, including early mornings, evenings, overnight shifts, weekends, and holidays.

Keyword: AULANI CASTING, AULANICASTING

The hiring range for this position in Hawaii is $29.00 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. To learn more about our benefits visit:

Disclaimer

This position is with The Walt Disney Company, which is part of a business we call Aulani, A Disney Resort & Spa.

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The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs ( . We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email View email address on click.appcast.io with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.