Care Center Lead

Job Description

Job Description

Care Center Lead

Premier Periodontics | Mercer Island, WA

Premier Periodontics Mercer Island is looking for a Care Center Lead to guide the daily operations of our practice while inspiring a culture of excellence, collaboration, and compassionate care. This is an exciting opportunity for an experienced healthcare or dental office leader who is passionate about developing teams, driving growth, and making a meaningful impact on patients' lives.

What You'll Do

As our Care Center Lead, you'll oversee the day-to-day operations of the practice while partnering with our doctors and leadership team to ensure every patient receives an exceptional experience from the moment they walk through our doors.

Your responsibilities will include:

• Leading and supporting our administrative and clinical teams to create a positive, collaborative workplace culture.
• Managing daily operations, including staffing, scheduling, workflow, and facility oversight.
• Ensuring the practice operates efficiently while maintaining the highest standards of patient care and service.
• Monitoring financial performance, including budgeting, billing, accounts receivable, and expense management.
• Reviewing key performance metrics and using data to identify opportunities for growth and operational improvement.
• Partnering with regional leadership to achieve practice goals for patient satisfaction, efficiency, and profitability.
• Recruiting, onboarding, coaching, and developing team members while supporting ongoing professional growth.
• Maintaining compliance with regulatory requirements, company policies, and industry best practices.
• Responding to patient concerns with professionalism and empathy while continually enhancing the patient experience.

What We're Looking For

The ideal candidate is:

• An experienced healthcare or dental office leader with strong operational and financial management skills.
• Highly organized with excellent problem-solving and decision-making abilities.
• Comfortable analyzing reports and using data to improve practice performance.
• Passionate about creating exceptional patient experiences.
• Able to balance multiple priorities while maintaining a calm, positive presence.

Why Join Our Team?

At Premier Periodontics we believe exceptional patient care starts with an exceptional team. We foster a supportive, collaborative environment where your leadership is valued, your ideas are welcomed, and your professional growth is encouraged.

Here, you'll have the opportunity to:

• Lead a talented, patient-focused team.
• Make a meaningful impact on both patients and staff.
• Help shape the future growth of a respected specialty practice.
• Work in a culture built on integrity, compassion, excellence, and teamwork.

If you're ready to lead with purpose and help create an outstanding experience for every patient, we'd love to meet you.

Compensation: Expected salary range $75,000 – $80,000 depending on experience, plus performance bonus and comprehensive benefits

Benefits

• Medical insurance
• Paid time off + paid holidays
• Complimentary dental care (EviDent providers)
• 401k

Apply today and become a key leader in helping our Premier Periodontics Mercer Island office continue to deliver exceptional periodontal care and service to our community.