Warranty Coordinator

Job Description

Job Description

Butler Machinery Company is seeking a detail-oriented Warranty Coordinator to support our warranty and parts claims processes across multiple product lines. In this role, you will register warranty coverage, process claims, maintain accurate records, and ensure financial accuracy related to warranty and extended service agreements.

Responsibilities:

• Registers, purchases, and invoices all warranty and extended agreements. Sets up machines and attachments in vendor and internal systems to reflect warranty coverages.
• Process parts claims by investigating and gathering information to provide best opportunity for approval.
• Manages questions, documents, and reports as they pertain to warranty and parts claiming.
• Code parts/warranty claims invoices and credit memos to drive consistent accounting.
• Manages accounting and financials of warranty and parts claiming related processes.
• Works within and promotes vision, mission, and values of BMC.
• Performs other duties as assigned.

Qualifications:

• Bachelor’s degree in a business-related field preferred, or equivalent of related work experience/training.
• Experience in the Construction and Ag industry preferred but not required.
• Proficient computer skills in a Microsoft Suite & Windows environment.
• Effective oral and written communication skills.
• Demonstrated organizational skills and high attention to detail.
• Disciplined to work independently with minimal supervision.
• Good problem solving and prioritizing skills.
• Ability to multitask in a fast-paced environment.

As a family business for three generations, we currently employ over 900 associates in 20 locations throughout North Dakota, South Dakota, Montana, and Nebraska. We are looking for self-motivated, forward-thinking individuals to join us in our continued success. If you desire to start your career with our team, here are some things we offer within our full benefits package:

• 10% Annual Retirement Employer Contribution, with an additional 5% Discretionary Employer Contribution
• Health Insurance – 3 plan options
• Health Savings Account – Employer contribution up to $1,300/year
• Dependent Care Flex Spending Account
• Dental Insurance – 2 plan options
• Vision Insurance
• Basic Life/AD&D and Supplemental Life Insurance
• Employer-paid Short-Term Disability Coverage – 60% of base pay/salary
• Long-Term Disability Coverage
• Maternity / Paternity Benefits
• Holidays
• Paid Time Off (PTO)
• 401(K) Plan
• Employee Assistance Program (EAP) – including Health Coaching
• SmartDollar – employer-paid financial planning program
• Legal Shield/ID Shield products
• Voluntary Benefit options - Cancer Insurance/Accident/Hospitalization

EOE/Vet/Disability