EcarOne Service Coordinator

EcarOne Service Coordinator in Plano, TX at EchoPark Automotive Job Type: Sales Experience: Associate About EchoPark Automotive is one of the fastest growing brands within the automotive industry.We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities! Job Description The Recon Support Admin helps ensure the overall Repair Order process by providing administrative and clerical support for the Service Department. He or she helps optimize the quality, timeliness, and record keeping for the administrative duties associated with service employees and vehicles. What You’ll Do: Open and Close internal ROs Add and finalize RO lines as needed Ensures that required documentation is complete and is in compliance with regulations and standards Manages inbound phone inquiries and routes calls accordingly Coordinates questions and issues with the appropriate department personnel Provides administrative assistance as needed Performs other duties as assigned What We’re Looking For: High school diploma or GED required; some post high school education or training preferred One year of dealer-level or large facility experience preferred Industry knowledge preferred General knowledge of inventory control Strong telephone, internet, and computer skills, including Microsoft Office (Word, Excel, Outlook) and the internet Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment Helpful attitude and friendly demeanor Highly professional and dependable What We Offer: $18-20/hour: Depending upon Skills and Experience Health, Dental, and Vision Insurance Voluntary Life, Short, & Long-Term Disability 401K with 4% Company Match Paid Time Off All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr Sonic Automotive