Account Manager

Position Summary The Account Manager is responsible for proactively maintaining and retaining relationships with existing customers for permanent commercial and industrial waste services in an assigned territory. Additionally, the Account Manager is required to increase the level of penetration in his or her existing customer base by selling the full suite of Republic Services products. Principal Responsibilities Effectively maintain and retain existing customers by building long‑term relationships and customer loyalty. Develop and maintain a thorough knowledge of the Company’s available services, lines of business and pricing structures, and offer additional services as appropriate to assigned existing customers. Perform contractual re‑signs on existing customers to extend the customer relationship and increase profitability. Respond to all cancellation requests in alignment with the established escalation policy. Proactively communicate with or respond to customers in support of company pricing initiatives. Utilize Salesforce on a daily basis, schedule and document all activities such as calls, meetings and proposals. Capture customer emails, minimize rate restrictions and customer credits. Increase customer penetration by selling the full suite of Republic Services products. Regularly meet with the Sales Manager to review weekly customer retention and relationship activities, progress versus goals and status of key customer relationships. Partner with the operations team, when needed, to address customer service issues. Build relationships and increase Company visibility through participation in Company‑sponsored activities, trade shows, chamber of commerce events and other similar activities. Perform other job‑related duties as assigned or apparent. Preferred Qualifications Waste or transportation industry experience. Minimum Qualifications Minimum of 1 year of relevant sales experience. Valid driver’s license. Pay Range The pay range for this position is $70,304.00 to $89,200.00, which reflects the minimum wage in multiple jurisdictions. The actual range will depend on the locality in which you are hired. Bonus Plan Details Bonus – Sales Commission Plan Target: 30% annual rewarding compensation. Comprehensive medical benefits coverage, dental plans and vision coverage. Health care and dependent care spending accounts. Short‑ and long‑term disability. Life insurance and accidental death & dismemberment insurance. Employee and Family Assistance Program (EAP). Employee discount programs. 401(k) plan with a generous company match. Employee Stock Purchase Plan (ESPP). Paid Time Off (PTO). Benefits information: The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. #J-18808-Ljbffr Republic Services