Lead Server
Attico
We're looking for an experienced, dependable Lead Server to set the tone for every shift. You'll handle light opening duties MUST HAVE SAT & SUN AVAILBILTY, make sure each front-of-house position is ready before doors open, and then work the floor alongside the team. You'll also be the main point of contact between front of house and the kitchen, keeping communication clear so service runs smoothly.
ResponsibilitiesOpening Duties
- Count and set up cash drawers, and verify starting banks
- Run the opening check for each position, making sure stations are stocked, clean and guest-ready:
- Host: reservations reviewed, floor plan and sections set, menus clean and stocked
- Server: sections set, side work complete, condiments and supplies stocked
- Bartender: bar stocked, garnishes prepped, POS and equipment ready
- Support (bussers/runners): stations stocked, glassware and silverware polished and ready
- Lead the pre-shift meeting, covering specials, 86'd items, reservations, large parties and events
- Report any opening issues to the manager on duty
During Service
- Serve guests in your own section while supporting the full team
- Jump in wherever needed: running food, bussing, seating guests, or helping behind the bar
- Watch the floor, spot when the team is in the weeds, and adjust support accordingly
- Handle guest concerns professionally, and bring in a manager when needed
- Model great hospitality and help coach newer team members
Front of House / Back of House Liaison
- Be the main communication link between the floor and the kitchen
- Relay ticket times, special requests, allergies and guest feedback to the kitchen
- Share kitchen updates (86'd items, delays, specials) with the front-of-house team in real time
- Help resolve problems between FOH and BOH calmly and quickly
- Help keep the working relationship between both teams positive and respectful
- 2+ years of serving experience, ideally in a full-service restaurant
- Prior lead, trainer or shift lead experience preferred
- Comfortable handling cash and using a POS system
- Strong communicator who stays calm under pressure
- A team-first attitude, with no task too small
- Wine and cocktail knowledge is a plus
- Availability for opening shifts, weekends and holidays
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