Field Service Engineer II
$60k - $85kFull-time
Thermo Fisher Scientific
Field Service Engineer II role at Thermo Fisher Scientific providing technical support for bioprocess instrumentation and equipment. Responsibilities include installation, maintenance, repair services, customer relationship management, and equipment commissioning in a laboratory setting based in Boston, Massachusetts.
Responsibilities
- Install, maintain, repair, and provide compliance services for instruments and equipment
- Lead commissioning and qualification activities including Site Acceptance Tests and IQ/OQ protocols
- Serve as primary customer contact for service agreements and technical support requests
- Coordinate installations and validate equipment with customers and third-party contractors
- Provide remote technical support to external customers and internal field service teams
Requirements
- Associate's degree or higher in computer technology, electrical engineering, automation, or chemical engineering
- Minimum two years of experience in bioprocess automation, electrical or mechanical engineering
- Knowledge of Microsoft Windows operating systems and PC hardware
- Ability to read and redline schematics and drawings
- Strong verbal and written English communication skills
- Willingness to travel extensively
- Delta V or control software experience preferred
Compensation: $60,000–$85,000 base
Vacancy posted 2 hours ago
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