Senior Mail Services Coordinator

Senior Mail Services Coordinator

Description: Responsible and accountable for the following essential functions including handling incoming and outgoing mail and providing general office support. Duties include performing a variety of routine clerical tasks while ensuring the confidentiality of sensitive information. Must complete duties with a high level of quality and professionalism.

Essential Functions:

• Handle incoming, outgoing, interoffice and overnight mail in a timely manner.
• Sort and prepare live checks to be entered into the check log system. Enter checks into the check log system and run check log report.
• Assist with monitoring the unreadable report and pulling necessary original claims to provide to account supervisor.
• Assist with assignment of tasks to team members.
• Back up associates on the extractor and scanning machines when necessary.
• Handle certified mail in a timely manner while documenting log for accuracy.
• Assist with interaction and responding to the claim processing units (problems/inquiries).
• Assist in providing daily leadership for associates to obtain optimal results.
• Pull documents/files as requested in a timely manner.
• Other duties as assigned.

Requirements/Certifications: Detail oriented with excellent organizational and problem-solving skills. Ability to work with minimal supervision, multi-task, be adaptable to repetitive tasks. Comfortable coaching peers.

All your information will be kept confidential according to EEO guidelines.