IT Support Specialist II
ADEX
Operational Level 2 It Support Specialist - Service DeskLooking for an operational Level 2 IT Support Specialist - Service Desk to join our team. Working closely in a team environment to ensure client expectations are being met and escalated service requests are prioritized appropriately.Core Responsibilities:Resolve escalated technical issues from Level 1 support teamProvide advanced troubleshooting for cloud environments (Microsoft 365, Azure, AWS)Manage firewall and network infrastructure supportHandle identity and access management issuesSupport MDM solutions and security platformsMentor Level 1 techniciansMaintain technical documentationTechnical Support Areas:Microsoft 365 suite and Azure servicesAWS cloud servicesAdvanced Active Directory administration and troubleshootingIdentity management (Microsoft Entra ID, Okta, JumpCloud)Mobile Device Management (Intune, JAMF)Firewalls (SonicWALL, Fortinet, Sophos)Network infrastructure (HP/Aruba, Cisco)VLAN configuration and routingSecurity tools and MDR/SIEM platformsWindows Server 2019/2022Required Skills:Expert-level Active Directory troubleshootingStrong experience with identity management platformsProficiency with multiple firewall platformsAdvanced networking knowledge (HP/Aruba, Cisco)MDM platform administrationCloud services support (M365, Azure, AWS)Excellent written and verbal communicationStrong time management abilitiesOrganized and detail-orientedProject coordination experienceDesired Certifications:Microsoft 365 Certified: Enterprise Administrator ExpertAWS Certified Cloud Practitioner or higherCisco CCNACompTIA Security+Relevant firewall certifications (NSE, SNSA)Requirements:5+ years technical support experienceStrong incident management abilitiesRotating on-call shiftsExcellent documentation skills
- ...U.S. Probation Office for the District of Rhode Island in Providence is seeking qualified applications for the position of IT Support Specialist. The District of Rhode Island has two buildings that house the Court and the Probation Office in Providence, providing services...SuggestedWork at officeLocal areaTrial period
United States Courts
Providence, RI4 days ago - ...Title: Information Technology Professional (IT/CTN/IS) Category / Component:... ...Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and... ...servers, and communication systems that support naval operations; as a Cryptologic...SuggestedApprenticeshipWorldwideShift work
US Navy
Central Falls, RI1 day ago - ...Aspen Aerogels, Inc. in East Providence is seeking a Technical Support Specialist to resolve a variety of IT infrastructure issues. The ideal candidate will have over 5 years of experience in Desktop Support and hold CCNA and Network+ certifications. This role involves...Suggested
Aspen Aerogels
East Providence, RI5 days ago $59k - $79.6k
...The NOC Network Administrator, Junior supports day-to-day operation of systems and core services... .... Working in a fast-paced federal IT environment, this position follows standard... ...a current Security+ or other DoD 8180 IAT-II certification. Preferred Qualifications...SuggestedContract workWork at officeShift workNight shiftASM Research, An Accenture Federal Services Company
Providence, RI1 day ago$65.4k - $82.4k
...The NOC Engineer, Junior monitors and supports enterprise network infrastructure from a network... ..., and continuous improvement in a federal IT environment. Key Responsibilities... ...~ Current Security+ or other DoD 8180 IAT-II certification required. Preferred Qualifications...SuggestedContract workWork at officeShift workNight shiftASM Research, An Accenture Federal Services Company
Providence, RI5 days ago$27.93 - $36.64 per hour
...At Materion, we value inclusion, respect, and growth. We are hiring a Level 2 IT Service Desk Technician to deliver IT and OT support in a fast‑paced manufacturing environment. The role is 100% onsite at our local facility. Key Responsibilities Provide in‑person and remote...Hourly payPermanent employmentLocal areaRemote workMaterion
Lincoln, RI3 days ago$78.4k - $129.4k
...The Storage Engineer, Mid designs and supports storage solutions that deliver reliable, high-performance data services for enterprise applications and virtual infrastructures. This role balances hands-on administration with design-oriented tasks such as implementing new...Contract workWork at officeASM Research, An Accenture Federal Services Company
Providence, RI3 days ago- ...hybrid infrastructure environment. This role supports core business systems and technology... ...role is expected to work within established IT service management practices, including incident... ...security platforms. Serve as a Tier II/III escalation resource for complex...Full timeWork experience placementRemote work
Red River
Providence, RI2 days ago $35 - $37 per hour
...Administrator The Network Administrator provides foundational support in maintaining and troubleshooting the organization's network... ...integrity. Collaborative Environment: Work alongside senior IT staff in a structured, high-performance setting as a network...Remote workManufacturing Company
Providence, RI4 days ago- Network AdministratorDay to day networking tasksConfiguring routers, switches, access pointsMonitoring infrastructureLogging into switches, routers, firewalls to troubleshoot issuesAssist end users and customersTroubleshooting network and device issuesRotating on-call ...
The Ceres Group
Providence, RI10 hours ago - ...Administrator, Mid maintains and administers servers, core services, and supporting tools within a network operations center to ensure reliable,... ...systems remain secure, auditable, and recoverable in a federal IT environment. Key Responsibilities Administer Windows and...Contract workWork at officeNight shift
ASM Research, An Accenture Federal Services Company
Providence, RI2 days ago - ...This Is Not Your Average Tech Job Are you a hands‑on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks...Hourly payFor contractorsImmediate startFlexible hours
Hardy Industries Inc
Cranston, RI5 days ago - ...HARDY INDUSTRIES is looking for skilled technicians in Cranston, RI, to provide hands-on support for I.T. and Telecom projects. This role involves installing operating systems, running structured cabling, and troubleshooting equipment across various environments. Candidates...Flexible hours
Hardy Industries Inc
Cranston, RI1 day ago $81.85k - $110k
...a fully remote position. Responsibilities Provides Tier 3 support for other EPA teams on end-user HW (desktops, laptops, mobile devices... ...--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT...Full timeCurrently hiringLocal areaRemote workFlexible hoursGovCIO
Providence, RI4 days ago$65.4k - $70.57k
...The Disaster Recovery Specialist develops and maintains comprehensive disaster recovery strategies to ensure continuity of IT services supporting mission-critical systems in a highly regulated federal environment. This role leads risk and impact assessments to identify...Contract workWork at officeASM Research, An Accenture Federal Services Company
Providence, RI2 days ago- ...Information Technology Technical Support Specialist Aspen Aerogels, Inc. is a rapidly growing company founded in 2001 to capitalize on proprietary... ...and answering questions that arise daily, related to the IT infrastructure and end‑user computing environment at Aspen's East...Remote work
Aspen Aerogels
East Providence, RI2 days ago $80k - $90k
...200,000 Rhode Islanders. RIPCPC delivers support services that are essential to providing... ...accessible frontline resource for staff. This specialist would also support the integration and... ...Triage, document, and escalate issues to IT, help desk, or vendor teams as...Work at officeRemote workRI Primary Care
Cranston, RI3 days ago- ...Representative - Telecommunications Focus provides front-line customer support for voice, network, and communication-related issues. This... ...complex problems to telecommunications or infrastructure specialists. Key Responsibilities Answer incoming calls, tickets...Temporary workWork at officeRotating shift
RICEFW Technologies Inc
Providence, RI3 days ago - ...refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and... ...hiring a Mobile Diesel Technician II. The Mobile Diesel Technician II will be... ...certification ASE L1 (Advanced Engine Performance Specialist) ASE L2 (Electronic Diesel Engine...Weekly payCurrently hiringLocal area
$27.64 - $56.83 per hour
...to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their...Hourly payTemporary workFlexible hoursOracle
Providence, RI4 days ago- ...Administrator oversees the administration of Information Technology (IT) systems and cloud-based services. Responsibilities include but... ...systems and applications. Provides elevated technical support to users. Documents control procedures Performs other related...Remote workFlexible hours
RIRRC
Johnston, RI2 days ago - ...Due to continued growth, we are currently seeking to add a Systems Administrator to our team! In this role, you will provide crucial support to our clients, serving as both field and escalation support, while performing the following responsibilities:...Work at office
Charles Computer Services
Providence, RI2 days ago $60k - $93.9k
...The Junior System Administrator supports the daily operation and maintenance of enterprise IT systems to ensure availability, performance, and security in a mission‑critical environment. The role focuses on hands‑on administration of operating systems, user accounts, configurations...Contract workWork at officeRemote workASM Research, An Accenture Federal Services Company
Providence, RI3 days ago$79.4k
...Position Overview The Field Office Support Lead manages field IT support operations to ensure end‑user devices, connectivity, and local infrastructure at distributed offices remain reliable, secure, and compliant. The role plans and coordinates technician dispatches...Contract workWork experience placementWork at officeLocal areaRemote workASM Research, An Accenture Federal Services Company
Providence, RI2 days ago$16 - $20.5 per hour
...year related HIM experience. In addition to HIS I Foundation, HIS II is responsible for training HIS I staff and providing reports to... ...daily team huddles, training new staff, and providing shadowing support to ensure smooth workflow and high-quality service. ~...Hourly payFull timeWork experience placementWork at officeRemote workMonday to FridayWeekend workAfternoon shiftDatavant
Providence, RI2 days ago$24 per hour
...a Computer Operator (Day Shift) at our Data Center in West Greenwich, RI. Provide entry to intermediate level monitoring and support for operating equipment for one or more jurisdictions, ensuring flawless operations 24/7. Conduct intermediate level analysis of...Temporary workLocal areaShift workDay shiftBrightstar Lottery
West Greenwich, RI3 days ago$27 - $34 per hour
...IT Systems TechnicianPay from $27 to $34 per hour with significant growth and earning potential!Connecticut BranchNew hires earn a... ...new levels! As a Uline IT Systems Technician, you'll provide tech support for employees and ensure systems are running smoothly across the...Hourly payCasual workMonday to FridayAfternoon shiftUline
Coventry, RI11 hours ago- ...maintenance of sound recording equipmentOperate studio graphic systems during broadcast/productionProvide audio production-related support as needed and may work with outside production facilitiesAssist in digital media productions, liaising with appropriate departmentsMay...Local area
Nexstar Broadcasting
East Providence, RI4 days ago - ...IT Project Manager / Salesforce AdministratorSupport the Rhode Island Start Early System (RISES), the State's early childhood data... ...enhancement initiatives. Administer and maintain the Salesforce platform. Support ongoing system maintenance and operational activities....
RICEFW Technologies
Providence, RI10 hours ago $94.1k - $142.79k
...Position Overview The Service Desk Lead directs the day-to-day IT support activities of the Service Desk, with team-lead responsibilities for assigned staff. This role is accountable for ensuring continuity of computer, network, and application services for users throughout...Contract workWork at officeASM Research, An Accenture Federal Services Company
Providence, RI3 days ago
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