Workday Benefits & Absence Analyst — Elevate HR Ops

Davidson Hospitality Group is a dynamic and innovative hospitality management company that is constantly seeking top talent to join its team. With its headquarters located in the heart of the hospitality industry in Atlanta, Georgia, Davidson Hospitality Group is a leader in hotel and resort management, providing comprehensive and results-driven services to a diverse portfolio of properties across the United States. As a job applicant, you can expect to work in a collaborative and supportive environment that encourages creativity, growth, and professional development. With a strong commitment to excellence in guest service, employee engagement, and financial performance, Davidson Hospitality Group offers a rewarding and fulfilling career path for individuals who are passionate about the hospitality industry. Whether you are seeking a corporate role in operations, sales and marketing, revenue management, finance, human resources, or other areas, Davidson Hospitality Group offers a wide range of career opportunities for motivated and talented individuals. Join the team at Davidson Hospitality Group and be a part of a dynamic and growing organization that is dedicated to delivering exceptional hospitality experiences. Overview The Workday Benefits & Leave Analyst (Level 1-2) is a key member of our Workday HRIS team, responsible for providing frontline support for Workday Benefits, Absence, and Holiday configurations. This role serves as Level 1-2 support for Workday Case management, compliance monitoring, union benefit administration, open enrollment coordination, configuration, auditing, and reporting. The ideal candidate brings strong analytical skills, attention to detail, and a passion for partnering with cross-functional teams including HRIS, Payroll, Compliance, HR BusinessPartners, and Benefits to deliver exceptional employee experiences. What You Will Do As part of our Workday team, you will join an energized team of HRIS analysts and Benefits, delivering more than just technology—you will support, optimize, and maintain the way our HR organization works. Key Responsibilities Serve as Level 1-2 support for Workday Benefits, Absence, Holidays, and Accrual inquiries via Workday Case management Triage, prioritize, and resolve employee and HR Cases, escalating complex issues to Senior analysts as needed Support configuration and maintenance of Workday Benefits, Absence, Holidays, Time Off plans, and Accruals Monitor benefits and leave configurations for compliance with federal, state, and local regulations (FMLA, ADA, state paid leave laws) Administer union-specific benefit plans and ensure configurations align with collective bargaining agreements Coordinate and support annual open enrollment planning, configuration, testing, execution, and issue resolution Perform regular audits of Benefits, Absence, Holiday, and Accrual configurations to ensure data integrity Develop and distribute standard and ad hoc reports using Workday Report Writer for Benefits, HR, Payroll, and Compliance teams Configure and maintain holiday calendars for various locations, states, and union groups Support accrual plan setup, balance adjustments, carryover rules, and payout configurations Work under HRIS leadership, and collaborate with cross-functional teams including Payroll, Compliance, HR Business Partners, Benefits, Finance and IT to resolve issues and drive process improvements Maintain strong relationships with benefits vendors, ensuring seamless and compliant data flow Participate in testing and validation for Workday releases, updates, and new functionality Champion high levels of customer satisfaction and serve as a trusted resource for Workday Benefits and Absence Provide support—where applicable—in related Workday functional areas including Time Tracking, Payroll, Compensation, Benefit integrations, Reporting, and more Qualifications Strong analytical skills with the ability to interpret datasets, identify trends, and provide actionable insights Proven experience supporting Workday Benefits and Absence in multi-state, high-volume environments Hands‑on experience with Workday Case management and providing Level 1‑2 support Working knowledge of employee benefits and leave of absence programs (FMLA, state paid leave, ADA, etc.) Experience with Workday configuration for Benefits, Absence, Holidays, and Time Off plans Advanced proficiency in Microsoft Excel and Workday reporting tools Excellent written and verbal communication skills, with the ability to clearly present technical concepts and create comprehensive documentation Experience supporting compliance requirements and union benefit plans Direct experience coordinating open enrollment and benefits administration Self‑directed learner with strong learning agility; able to quickly grasp new concepts and work independently in a fast‑paced, complex environment with minimal guidance Bachelor's degree + minimum 2‑4 years of Workday Benefits & Absence experience; OR No degree + minimum 5 years of hands‑on Workday Benefits & Absence support experience Experience supporting Workday Benefits, Absence, and open enrollment in a production environment Workday certification in HCM, Benefits, or Absence (preferred) Strong proficiency in Microsoft Office applications (Excel, Word, PowerPoint) Experience auditing Workday configurations and performing data validation Prior experience partnering with HR departments and cross‑functional teams Experience supporting HR technology in the hospitality industry (hotels & resorts) preferred Benefits Davidson Hospitality Group is an award‑winning, full‑service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well‑being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays) 401K Match Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug‑free workplace. Pre‑employment drug test and background check required. We participate in E‑Verify. #J-18808-Ljbffr Davidson Hospitality Group