Senior Global Benefits Manager
NCR Voyix
About NCR VOYIX
NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.
Senior Global Benefits Manager
The Senior Global Benefits Manager is a leader in the Total Rewards COE and is responsible for daily operations, analytics, compliance, and plan management for Employee Benefit plans (both domestic and international), including Health & Welfare, Retirement, Well-being, Perks, Voluntary Plans, Leaves of Absence, ADA, Worker’s Compensation, and additional benefits. This includes providing support for Benefit policies, Knowledge Articles, and related multi-channel communications. The role reports to the VP, Global Benefits, and is based in our midtown Atlanta office (5 days a week on-site).
Responsibilities include:
Health & Welfare and Retirement plan budgets, renewals and vendor partner oversight
Retirement plan funding and administration including non-discrimination testing, 5500 support, annual audits, regulatory submissions, and related plan management
Partner with HR field and business partners for ongoing benefits portfolio support
Analyze and leverage external benchmarks, market trends, and internal customer service data to inform strategy
Support employee wellbeing with benefits and resources that align with a multi-generational workforce
Liaise with key internal partners, including Payroll, Finance, Legal, Procurement, HR business partners, HR Technology, and more.
Support special projects including market expansions and other cross-functional initiatives
Coach peers and others in data integrity, issue resolution, root cause analysis, and customer service excellence
Support the planning, administration and communication of annual open enrollment, and other benefits changes throughout the year
Qualifications
10+ years of experience working in benefits
Excellent customer service skills, supporting both internal and external customers
Detail oriented with strong analytical and MS Office/Excel skills
Innovative and process-improvement focused
Working knowledge of federal, state, local regulations (e.g. FMLA/ADA), retirement plan legislation (ERISA/DOL), and Health & Welfare/ACA regulations (e.g. HIPAA, and COBRA), with ongoing management of regulatory developments
Skills And Experience
Bachelor’s degree
Experience working with HRIS systems, including Workday
Strong project management and organizational planning skills
Strong MS Office skills (especially Excel)
Excellent communication skills for collaborating with other teams, internal and external, and customer service and engagement content creation skills to support NCR Voyix's employees and retirees
Passionate about creating a superlative employee experience
Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party AgenciesTo ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”
Help us run the world's top brands.
At NCR Voyix ( , we specialize in turning routine transactions into meaningful connections. With a rich history ( of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.
We take pride in our strong culture ( and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.
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