Restaurant Service Manager

Restaurant Service Manager – Join the Mi Cocina FamiliaBe part of the familia here at Mi Cocina and help us create unforgettable dining experiences across our Dallas–Fort Worth locations.As a Restaurant Service Manager, you will play a key leadership role in ensuring exceptional guest experiences, developing high-performing teams, and maintaining the highest standards of food, service, and ambiance.From our flagship concept Mi Cocina to other unique brands like The Mercury, Vaqueros Texas BBQ and Razzoo's Cajun Cafe, we are passionate about delivering extraordinary service in an inviting environment.What You’ll Do as a Restaurant Service ManagerAs a Restaurant Manager, you will oversee daily restaurant operations and lead the team to ensure outstanding service and operational excellence.Key Responsibilities:Lead and support Front-of-House (FOH) operations to ensure exceptional guest serviceTrain, coach, and develop team members while fostering a positive work cultureEnsure all food and beverages are prepared and served according to company standardsMaintain a clean, safe, and organized restaurant environmentManage cash handling, POS operations, and daily financial proceduresOversee employee scheduling and labor cost managementMonitor inventory, deliveries, and product qualityConduct performance reviews and provide constructive feedback to staffEnsure compliance with all health, safety, and labor regulationsStep into operational roles when needed to support service flowPrepare operational reports, schedules, and administrative documentationWhat We’re Looking ForMust be 21 years of age or older3+ years of front-of-house restaurant experience or assistant management experienceStrong leadership and communication skillsFood Service Manager Certification and Alcohol Server CertificationExperience with POS systems and basic computer programs (Word, Outlook)Ability to work in a fast-paced environment and stand for extended periodsStrong organizational and problem-solving skillsAbility to work approximately 55 hours per week based on business needsOur CultureAt M Crowd, we operate with a culture built around Familia and Respect:Respect Each OtherRespect the GuestRespect the FoodRespect the CompanyRespect YourselfMany of our leaders started in entry-level roles and were promoted from within.What We OfferWe believe our leaders deserve to be rewarded.Benefits include:Competitive salary + quarterly bonus opportunitiesMedical, Dental, and Vision insurance options401(k) with company matchPaid vacation and personal daysShort- and long-term disability insuranceLife insuranceTuition assistanceEmployee assistance programWellness programsGenerous dining discounts at company restaurantsCareer development and leadership trainingAnnual leadership conferenceDiscounts on entertainment, theme parks, movies, and moreDISCLAIMER:This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.M Crowd Restaurant Group is an EQUAL EMPLOYMENT OPPORTUNITY employer. Candidates are considered for employment with M Crowd Restaurant Group without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status (specifically status as a disabled veteran, special disabled veteran, Vietnam Era veteran, recently separated veteran, armed forces service medal veteran, or other protected veteran) or other classification protected by applicable federal, state or local law.Pay: $60,000.00 - $75,000.00 per yearBenefits:Employee discountPaid time offPaid trainingWork Location: In person #J-18808-Ljbffr