Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I’m a University of Central Florida alum (Go Knights!) and a longtime Orlando resident, proud to serve the community I call home. As a State Farm legacy agent, this business is something I truly value, and I bring that passion into how I lead and support my team. We’re also a Spanish-speaking office, allowing us to better serve a diverse customer base.

For our team, we offer health benefits, reimbursement for licensing costs, and a strong focus on work-life balance.

Our office culture is welcoming, team-oriented, and community-focused. We’re looking for someone who is motivated, positive, and enjoys helping people - someone who wants to grow their career while being part of a supportive and inclusive team.

ROLE DESCRIPTION:
Joe Bauer - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

 
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. 

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.