Program Manager, Academic Affairs

Role Description

Serve as a trusted Business Partner to the Director of Academic Affairs.

• Strengthen and manage relationships with Vituity Residency and Fellowship Programs in partnership with Medical Directors, Regional Directors, and Program Directors.
• Develop and implement initiatives, processes, and policies to support operational effectiveness and continuous improvement within Academic Affairs.
• Serve as the primary operational contact for residency and fellowship programs, providing consultation related to ACGME standards, compliance, financial processes, program operations, and culture-building.
• Support Program Directors with operational needs, accreditation readiness, program visits, and Core Faculty development initiatives.
• Lead initiatives for new academic programs, including onboarding program directors, creating system infrastructure, and serving as the primary point of contact for launch activities.
• Partner with cross-functional teams to ensure accurate program setup, system integration, operational alignment, and ongoing maintenance of academic program information.
• As the Academic Affairs function grows, this role may expand to include direct supervision of team members and day-to-day people management responsibilities.
• Exercise independent judgment in resolving operational issues and recommending process improvements to support academic program effectiveness.
• Track and report on academic program performance metrics, including resident and fellow satisfaction, program growth, accreditation status, and operational KPIs.
• Develop and maintain dashboards and regular reports to support leadership decision-making and identify opportunities for program improvement.
• Analyze program data to inform strategic planning, resource allocation, and continuous quality improvement across academic partnerships.
• Serve as Subject Matter Expert (SME) for Academic Affairs in business development discussions involving residency, fellowship, or other provider training programs.
• Partner with clinical leaders to design, launch, and/or support GME-approved fellowships and training programs (e.g., ultrasound, simulation, EM practice, psychiatry).
• Support organizational growth initiatives by aligning academic program operations with strategic business objectives.
• Present to hospital leadership teams, C-suite executives, and GME committees to advocate for Vituity’s academic programs and demonstrate partnership value.
• Evaluate partnership viability and provide strategic recommendations that directly influence contract renewals, expansions, and new program development.
• Serve as the primary face of Academic Affairs in high-stakes conversations with hospital partners, ensuring Vituity’s academic value proposition is clearly articulated and positioned.
• Partner with Marketing and operational leaders to support initiatives that promote Vituity’s academic programs and educational excellence.
• Collaborate with Medical Recruiting, Talent Sourcing, Operations, and Academic Recruitment teams to support initiatives that strengthen physician pipeline development and academic recruitment efforts.
• Performs related duties as required.

Qualifications

• 2+ years of experience working with physician residency programs and/or fellowship programs required.
• Experience working in a hospital system with understanding of basic hospital operations required.
• Experience in a client facing role required.
• Experience working in higher education preferred.
• Proficient with applicant tracking system, Salesforce, preferred.
• Bachelor’s Degree preferred.
• Experience managing executive-level relationships with hospital leadership and C-suite stakeholders preferred.
• Background in contract development, partnership management, or business development in a healthcare setting preferred.
• Excellent verbal and written communication for formal presentations.
• Outstanding listening skills with an open mind, but a decisive intuition.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, OneNote, Outlook).
• Ability to establish close collaboration and cooperation with peers, direct manager, hiring managers, and senior leadership.
• High energy personality, with a “can-do” spirit that is seen as approachable at all levels of the organization.
• Result-oriented and self-starter who enjoys a challenge and is dedicated to rolling up sleeves and getting the job done independently if required.
• Solid presentation skills, able to leverage data to influence decision making.
• Executive presence and the ability to represent the organization credibly with hospital C-suite and senior academic leaders.
• Strong business acumen with the ability to evaluate partnership opportunities and influence contract decisions.
• Proven stakeholder management skills at the executive level across complex, multi-site healthcare environments.

Benefits

• Superior health plan options.
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more.
• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service).
• Generous paid time off starting 3-4 weeks’ annually.
• Student Loan Refinancing Discounts.
• Professional and Career Development Program.
• EAP and travel assistance included.
• Wellness program.
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees.