Baker

Job Description

Job Description

PRIMARY RESPONSIBILITIES:

The Baker role is responsible for the baking, decorating and overall presentation of all Bakery products sold in the storefront.

PERFORMANCE RESPONSIBILITIES:

• Produce our entire line of baked goods: quality cakes, cupcakes, cookies, biscotti and any other production items as delegated by a manager
• Ensure exceptional product by following recipes, understanding prep procedures, and maintaining raw materials quality
• Make sure our baked goods are baked and decorated according to Carlo’s Bakery product standards
• Keep up with pace of store and customer flow
• Avoid overproduction during slow business weeks
• Rotate product in freezer/walk-in using FIFO method
• Understand proper use of all equipment: ovens, mixers, sheeters, scales, walk-in, and freezer
• Maintain a clean production area
• Clean and sanitize all equipment, work areas, containers and utensils
• Be quick, accurate and organized
• Respect your customers’ and co-workers’ space and time
• Prepare special orders to ensure customer specifications are met
• Make sure customers receive exceptional customer service at all times
• Ensure operations are in accordance with food safety and sanitation standards
• Greet, assist, provide efficient service and thank guests in a prompt, courteous, friendly and business-like manner in order to promote the company image as a service-oriented operation
• Guide FOH staff on product questions and offer assistance in finding or suggesting product selection to customers
• Take specialty cake orders as requested by customers (e.g., special occasion cakes, party platters, etc.)
• Enter all specialty cake sales information into Salesforce
• Perform other duties as directed by a manage