Associate Program Manager

Associate Program Manager

Resource Innovations is seeking an Associate Program Manager to join our growing team in New Jersey. We are seeking a highly skilled and motivated individual with a strong background in program and/or project administration to join our dynamic team. As an Associate Program Manager, you will be responsible for reporting and workflow development, data analysis and customer service team support, program tracking, reporting and administrative support. This hybrid role will play an important part in maintaining efficient payment operations, strong financial controls, and accurate accounting records for our program.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

• Develop and maintain budget tracking tools, financial reports, and reporting templates for monthly, quarterly, annual, and ad hoc program updates
• Manage program budgets, invoicing, billing, subcontractor payments, and funding allocations while monitoring expenditures against approved budgets
• Perform bank, accounts payable, and incentive payment reconciliations; investigate variances, unreconciled transactions, and payment exceptions; and drive issues through resolution
• Support end-to-end incentive processing and fulfillment activities, including batch preparation, payment review, validation, processing, fulfillment, and related accounting support
• Review incentive payment data and supporting documentation to ensure accuracy, completeness, compliance, and timely payment fulfillment
• Coordinate with Accounting, Incentive Processing, consultants, subcontractors, and other internal stakeholders to resolve transactional, payment, reconciliation, and operational issues
• Maintain accurate financial records, supporting documentation, and audit-ready files while ensuring compliance with internal controls and reporting requirements
• Develop, maintain, and validate internal and external reports to ensure data accuracy, integrity, and timely delivery
• Create, maintain, and collaborate on process documentation, standard operating procedures, and workflow guidance to support program management activities
• Monitor processing, reconciliation, and operational activities to ensure service-level expectations, deadlines, and business requirements are consistently met
• Identify and implement process improvements, efficiency initiatives, and control enhancements to optimize workflows and improve customer, contractor, client, and stakeholder experiences
• Provide cross-functional operational and accounting support to maintain business continuity and effectively manage changing priorities and workload demands.
• Other duties as assigned.