Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2017, and today I have a tight-knit team of four. Before becoming an agent, I served as an Agent Aspirant, and agency ownership has been a natural fit for me—especially since State Farm runs in my family. My dad, my brother, and I are all State Farm agents. I graduated from the University of Washington, I’m a pilot, and I love to travel whenever I can.

I stay involved in my community, and I’m always looking for meaningful ways to support the people and organizations around us. Team members enjoy strong benefits, including a life insurance policy, health benefits, paid licensing, and a healthy work-life balance.

Our culture centers around the idea of “winning the day.” That means being intentional in everything we do—both inside the office and in life. Even though we’re a small team, the dynamic is incredibly strong. We understand each other, support one another, and make personal and professional growth a priority. I look for team members who are driven, thoughtful, coachable, and ready to help our team win together.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Evan Silvers - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.