Payroll & Benefits Manager - Pacha New York

Payroll & Benefits Manager

The Pacha Group is an international hospitality and entertainment company operating nightlife venues, hotels, and cultural destinations across Europe and the United States. With more than 50 years of heritage rooted in Ibiza, the Group delivers music-led experiences, hospitality, and lifestyle offerings while maintaining a commitment to sustainability, responsible operations, and community engagement. Pacha New York is a large-scale music and nightlife venue located in Brooklyn, presenting global electronic artists, live performances, and cultural programming. As part of The Pacha Group's international portfolio, the venue combines advanced production technology, hospitality services, and community-focused programming to create a leading destination for music and entertainment in New York City.

Pacha New York is seeking an experienced Payroll & Benefits Manager to lead payroll processing and benefits administration for its New York operations. This role ensures accurate, compliant, and timely payroll delivery while managing employee benefits programmes in alignment with US federal, New York State, and local regulations.

Key Responsibilities:

• Oversee full-cycle payroll for hourly, salaried, and contractor populations, ensuring accuracy, timeliness, and compliance with federal, New York State, and New York City regulations
• Manage payroll tax filings and remittances (federal, state, local), including garnishments, levies, statutory deductions, Workers' Compensation, unemployment reporting, and 1099 processing
• Ensure time and attendance system integrity and accurate payroll integration
• Resolve payroll discrepancies, maintain audit-ready records, and serve as primary liaison with payroll providers and regulatory authorities
• Administer and oversee all employee benefits programmes including medical, dental, vision, retirement (401k), and statutory leave benefits
• Manage broker and carrier relationships, lead renewals, conduct cost reviews and benchmarking, and ensure regulatory compliance (ACA, COBRA, FMLA, NY Paid Sick Leave, NY Paid Family Leave)
• Coordinate enrolment, employee communications, and issue resolution
• Safeguard payroll and benefits data confidentiality and maintain compliance with all federal, state, and local regulations
• Monitor and implement legislative updates impacting payroll and benefits
• Manage year-end reporting (including W-2s) and support internal and external audits
• Partner with HR and Finance on workforce planning, budgeting, and payroll/benefits cost analysis
• Analyse overtime, labour costs, and benefits utilisation to support business decisions
• Drive payroll and benefits process optimisation, automation, and HRIS system integrity

What We're Looking For:

• Bachelor's degree in Human Resources, Finance, Accounting, or related field preferred
• Minimum 5 years' experience managing payroll and benefits in the United States
• Strong knowledge of US federal, New York State, and NYC payroll regulations
• Experience in hospitality, nightlife, entertainment, or multi-shift environments preferred
• Proficiency with payroll systems and HRIS platforms
• Strong analytical skills and high attention to detail
• Ability to handle confidential information with discretion

Benefits Overview:

Eligible employees may receive comprehensive benefits including medical, dental, and vision insurance; paid time off; company holidays; and participation in retirement savings programs in accordance with company policy and applicable law. Salary Range: USD 90,000 – 100,000 per year (Final compensation determined based on experience, skills, and internal equity)

An Equal Opportunity Employer:

The Tribe is an equal opportunity employer, made up of over 35 nationalities and does not discriminate on the basis of race, color, creed, religion, gender/sex, actual or perceived gender nonconformity, identity, expression or presentation (including cisgender/transgender, non-binary or intersex status), actual or perceived sexual orientation, sexual and reproductive health decision, marital status, partnership status, familial status, caregiver status, pregnancy (including childbirth and related medical conditions), alienage, ancestry, national origin, citizenship or immigration status, age, mental or physical disability, military or veteran status, genetic information or predisposing genetic characteristic, arrest or conviction record, credit history, salary history, unemployment status, height, weight, status as a victim of domestic violence, sexual violence, stalking and sex offenses, or any other legally protected status. The Tribe is driven by the principles of love, connection, joy, and music, and bonded by a celebration of people and culture. Work Authorization Applicants must be legally authorized to work in the United States.