Contact Center Lead - Elevate Member Experience
Philadelphia Federal Credit Union
Philadelphia Federal Credit Union is seeking a detail-oriented professional to support the Contact Center, ensuring service excellence and efficient operations. As the Contact Center Assistant Manager, you will supervise Advisors, handle escalations, train staff, monitor performance, and collaborate with the Manager to improve processes and member satisfaction. This full-time role requires a learning attitude and the ability to work in a fast-paced environment; hours include Monday–Friday 8 #J-18808-Ljbffr Philadelphia Federal Credit Union
Vacancy posted 4 days ago
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