Administrative Assistant, People Services

Job Description

Job Description

People Services Administrative Assistant

Heritage Behavioral Health Center – Decatur, IL
Salary: $18.50–$22.50/hour
Schedule: Full-Time | Monday–Friday, 8:00 AM–5:00 PM
Every Other Friday Off – Paid Wellness Day

Make a Career Where Your Work Truly Matters

Heritage Behavioral Health Center is seeking a detail‑oriented, service‑minded People Services Administrative Assistant to join our dedicated team. If you’re passionate about supporting others and want to contribute to meaningful work in mental health and substance use care, we want to meet you!

About Heritage Behavioral Health Center

Heritage is a mission‑driven Certified Community Behavioral Health Clinic (CCBHC) serving individuals across a multi‑county region. We believe every employee—regardless of their role—plays a part in improving the lives of the people we serve.

At Heritage, your well-being matters too.

Why You’ll Love Working Here

• Every other Friday off – paid wellness day
• Collaborative, mission-driven work culture
• Meaningful work that directly supports community health
• Organization that values and invests in its team

At Heritage, we care about our staff so they can focus on caring for others.

Position Overview

The People Services Administrative Assistant provides essential administrative and operational support to the People Services (HR) team. This role supports daily HR functions—such as onboarding, personnel file management, employee communication, scheduling, and compliance activities—while maintaining a trauma‑informed, customer‑focused approach aligned with Heritage’s mission.

You will work closely with leadership, staff, payroll, compliance, and external partners to ensure a positive employee experience and smooth HR operations.

Key Responsibilities

• Provide administrative support including scheduling, correspondence, document preparation, and meeting coordination
• Assist with onboarding logistics and track required documentation
• Maintain accurate personnel files and support agency compliance processes
• Enter and manage employee data in HR systems; assist with basic reporting
• Serve as a first point of contact for routine employee inquiries
• Ensure all employee information is handled confidentially and securely
• Support department collaboration with payroll, compliance, and leadership
• Assist with agency audits and personnel file maintenance
• Participate in special projects and perform other duties as assigned

Knowledge, Skills & Abilities

• Strong professionalism, interpersonal skills, and customer service mindset
• Ability to maintain the highest levels of confidentiality
• Excellent attention to detail and organizational skills
• Proficient with Microsoft Office (Word, Excel, Outlook, Teams)
• Ability to learn HR systems such as ADP and document management tools
• Understanding of HIPAA, HR confidentiality standards, and compliance practices
• Strong written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Demonstrates initiative, problem‑solving, and process‑improvement mindset

Education & Experience

• High school diploma or equivalent required
• Prior administrative or office support experience preferred
• HR, healthcare, behavioral health, or social service experience is a plus
• Valid driver’s license, reliable transportation, and insurance required

What We Offer

• Generous Time Off: vacation, sick, personal, and holiday leave
• Wellness Benefits: paid wellness day every other Friday, EAP, fitness reimbursement
• Insurance: health, dental, vision, FSA (healthcare & dependent care), and supplemental life insurance
• Retirement: 401(k) and Roth options
• Professional Growth: tuition assistance and continuing education opportunities