Internal Communications Coordinator

Description

Responsibilities:

• Supports the development and distribution of internal communications content across multiple channels including email, intranet, digital signage, and newsletters.
• Creates engaging written content for employee-facing communications including announcements, leadership messages, event promotions, and culture highlights.
• Edits and produces short-form video content for internal use, including town halls, employee spotlights, and culture campaigns.
• Manages and maintains the company intranet, ensuring content is current, accurate, well-organized, and visually consistent.
• Maintains the internal communications calendar, coordinating scheduling and deadlines across stakeholders to keep campaigns and content on track.
• Assists in tracking and reporting communications metrics, including open rates, intranet traffic, and engagement data, to help evaluate program effectiveness.
• Partners with cross-functional teams to gather information and ensure timely, accurate communication of updates across the organization.
• Manages communication distribution lists and ensures employee data within communications platforms is accurate and up to date.
• Provides general administrative and project coordination support for the Internal Communications team, C&R properties, and Corp HR team as needed

Competencies:

• Communication Skills

• Interpersonal Skills

• Relationship Management

• Cultural Effectiveness

• Ethical Practices

• Critical Thinking

Target Compensation:

• $26.50 per hour

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications
Behaviors Team Player - Works well as a member of a group
Dedicated - Devoted to a task or purpose with loyalty or integrity
Enthusiastic - Shows intense and eager enjoyment and interest
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Motivations Goal Completion - Inspired to perform well by the completion of tasks
Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization
Self-Starter - Inspired to perform without outside help
Experience 1 to 3 years of experience in internal communications, corporate communications, marketing, or a related field preferred. Equivalent experience and demonstrated skill will be considered (preferred)
Strong writing and editing skills with the ability to tailor tone and messaging for different audiences (preferred)
Experience with video editing tools such as Adobe Premiere, Camtasia, or similar platforms (preferred)
Familiarity with intranet platforms such as SharePoint, Staffbase, or similar tools (preferred)
Proficiency in Microsoft Office Suite, particularly Outlook, Word, PowerPoint, and Teams (preferred)
Highly organized with strong attention to detail and the ability to manage multiple priorities and deadlines simultaneously (preferred)
Comfortable working in a collaborative environment while also being able to execute independently (preferred)
A proactive communicator who asks good questions and follows through without being prompted (preferred)
Experience with design tools such as Canva or Adobe Creative Suite is a plus (preferred)
Licenses & Certifications RI Lottery License Ops (required)
Skills

• Detail Oriented (preferred)
• Project Management (preferred)
• Self-Management (preferred)
• Time Management (preferred)
• Written Communication (preferred)
• Customer/ Client Focus (preferred)
• Collaboration (preferred)
• Communication (preferred)

Equal Opportunity Employer


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