Product Lead, Expanded Access

Role Description

Teladoc Health is seeking an experienced Product Lead to join the Telehealth product team. In this role, you will own a product roadmap focused on accelerating business growth through strategic channel partnerships, expanded insurance acceptance, and enhanced market access. You will identify, build, and scale capabilities that increase member acquisition, improve partner integration, and drive adoption of Teladoc's virtual care solutions.

The ideal candidate is a strategic and commercially minded product leader with a strong background in product management, partnership-driven growth, and healthcare innovation. This individual will have a proven ability to translate market opportunities into product strategy, align cross-functional teams around growth objectives, and deliver solutions that expand access to care while creating value for members, partners, and clients.

This is an opportunity to play a critical role in growing Teladoc's reach and impact by making high-quality virtual care more accessible and affordable for millions of people.

Essential Duties and Responsibilities

• Partner with business, clinical, operational, and technical stakeholders to evaluate market opportunities, remove barriers to access, and deliver solutions that expand Teladoc's reach and impact.
• Define and measure product success through growth-focused outcomes, including increased covered lives, enhanced market access, and greater utilization of virtual care services.
• Present product strategy, growth opportunities, business cases, and performance outcomes to executive leadership, influencing investment and prioritization decisions.
• Leverage customer feedback, market trends, competitive intelligence, payer dynamics, and data-driven insights to inform product strategy and identify opportunities for expansion.
• Foster a high-performing environment that encourages innovation, experimentation, rapid learning, and strong partnership across commercial, clinical, operations, and technology teams.
• Build a deep understanding of member, client, payer, and partner needs to deliver solutions that improve access to care, reduce friction in the healthcare journey, and create differentiated value for Teladoc and its partners.
• Champion strategic initiatives that strengthen Teladoc's position within the healthcare ecosystem by expanding reimbursement opportunities, improving payer relationships, and enabling scalable growth through partnerships.

Supervisory Responsibilities

• No

Qualifications

• 10+ years of product management experience with a proven track record of driving growth through successful product strategy, market expansion, strategic partnerships, or commercialization initiatives.
• Experience in healthcare, digital health, telehealth, health plans, payer solutions, provider networks, or healthcare technology, with a strong understanding of reimbursement models, insurance coverage, and healthcare ecosystem dynamics.
• Strong proficiency in product management best practices and operating models, with experience leading complex cross-functional initiatives at scale across business, clinical, operational, and technology organizations.
• Experience evaluating market opportunities and translating customer, payer, partner, and business needs into product strategies and executable roadmaps.
• Comfortable navigating ambiguity and proactively driving clarity around complex strategic, operational, and market challenges with limited direction.
• Excellent written, presentation, and verbal communication skills, with the ability to influence stakeholders at all levels and effectively articulate product vision, business value, and growth strategy. Strong executive presence required.
• Strong analytical and business acumen, including the ability to leverage market intelligence, customer insights, and performance data to inform prioritization and investment decisions.

Bonus Qualifications

• Demonstrated ability to balance strategic objectives with execution realities, prioritize competing opportunities, and make effective tradeoffs to maximize business and customer value.
• Adept at both giving and receiving feedback in a fast-paced, innovation-driven environment. Recognized as a strong collaborator, problem solver, and contributor to team culture.
• Exceptional organizational and program management skills, with the ability to manage multiple initiatives simultaneously while maintaining attention to detail and delivering measurable outcomes.

Benefits

• The base salary range for this position is $180,000 - $216,000.
• This position is eligible for a performance bonus and benefits (subject to eligibility requirements).
• We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time.
• You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually.