Food & Beverage Manager

Job Description

Job Description

Job Summary:

The Manager of Food and Beverage will oversee the daily operations of the food and beverage services program. This may include management of shared dining areas and food and beverage operations.

Duties/Responsibilities:

• Oversees department and improves staff effectiveness by coaching, counseling, training and recommending disciplinary action for employees.
• Directly supervises employees in area of responsibility. Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance.
• Directs assignments, assists with work schedules, and approves time.
• Works with point-of-sale system, Microsoft office, and other in-house computer programs.
• Ensures optimum staffing levels by coordinating schedules to meet business needs.
• Works with internal inventory control systems and completes inventory in areas of responsibility.
• Handles all customer complaints and takes corrective action as needed.
• Maintains a hospitable and engaging team atmosphere.
• Communicates on a regular basis with the Food and Beverage Director.
• Attend and pass a written test from the TipS & Serve- Safe program.
• Sells alcohol beverages and food to guests, following TipS guidelines.
• Balances and reconciles cash & credit card transactions.
• Trains new employees and monitors their activity.
• Orders merchandise or prepare requisitions and inventory.
• Monitors customer satisfaction of food, service, and atmosphere.
• Prepares memos and provides written directions to team/staff members.
• Follows established departmental policies and procedures.
• Attends periodic and regular training and meetings.
• Follow established company and departmental standards for personal appearance and behavior.
• Other duties as assigned.

Required Skills/Abilities:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Must obtain TipS and Serve-Safe certification.
• Must obtain Title 31 certification.

Education and Experience:

• Associate degree or equivalent from two-year college or technical school preferred.
• Four years specialized experience working in the food services industry; or equivalent combination of education and experience preferred.
• A minimum of 2 years supervisory experience preferred.
• Knowledge of Microsoft Office required.
• Previous experience with a Point of Sale (POS) systems required.

Starting salary is $60,000/year. Wyoming Horse Racing offers medical, dental, and vision insurance plus paid time off. Must be 21 years or older and able to pass pre-employment background check and drug screen.