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Vice President of Resident Services

Confidential

Vice President of Resident Services

About the Company

Well-established community development corporation

Industry
Construction

Type
Privately Held

Founded
1975

Employees
51-200

Categories

  • Community
  • Non-Profit & Philanthropy
  • Restaurants
  • Food
  • Real Estate
  • Assistance Services
  • Urban Planning
  • Advocacy
  • Housing
  • Construction
  • Residential
  • Consulting & Professional Services

Specialties

  • affordable housing
  • real estate development
  • neighborhood revitalization
  • and individual economic success

About the Role

The Company is seeking a Vice President of Resident Services to play a pivotal role in the strategic leadership and transformation of resident and community services. The successful candidate will be responsible for leading a talented team that works to provide residents with access to services and opportunities that promote housing stability, economic mobility, youth success, health and wellness, and community engagement. This role involves partnering with various departments to advance resident and organizational outcomes, as well as cultivating executive-level partnerships with government agencies, funders, and community organizations. The Vice President will also be tasked with utilizing data and performance measures to improve resident outcomes, supporting fundraising, and fostering a culture of collaboration, accountability, and innovation. Applicants for the Vice President of Resident Services position at the company should have a Bachelor's degree (Master's preferred) in a related field and at least 10 years of leadership experience in affordable housing, resident services, or a related area. The role requires a candidate with a strong understanding of community-based service delivery models, experience in managing budgets, grants, and complex stakeholder relationships, and a demonstrated commitment to equity and resident empowerment. The ideal candidate will have a proven track record in leading organizational or team transformation, translating strategic priorities into operational execution, and fostering a culture of continuous improvement. Exceptional leadership, communication, and organizational skills are essential, as is the ability to lead a high-performing team and ensure the delivery of exceptional resident outcomes.

Hiring Manager Title
Chief Strategy Officer

Functions

  • Non-Profit Management
  • Operations
Confidential
Vacancy posted 2 days ago
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