Parts Advisor

Dealership:
L0421 Suburban Cadillac of Troy

Suburban Cadillac of Troy

Suburban Cadillac of Troy is looking for a Parts Advisor to join our high-performing team. This is an excellent opportunity for someone who enjoys helping customers, working closely with technicians and service advisors, and becoming a trusted resource within a busy luxury dealership environment.

Whether you have automotive parts experience or are looking to take the next step in your automotive career, you'll play a critical role in keeping our service department operating efficiently and delivering an exceptional customer experience.

Why Join Our Team?

The Parts Department is the backbone of a successful service operation, and this role puts you at the center of it. You'll work alongside experienced automotive professionals in a dealership known for its strong reputation, loyal customer base, and commitment to employee development.

If you're looking for a stable automotive career with room to grow and the opportunity to make an impact every day, we'd love to talk with you.

What You'll Do

• Assist customers, technicians, and service advisors with parts requests in a professional and timely manner
• Research, identify, and accurately specify automotive parts and accessories
• Answer incoming calls, emails, and in-person inquiries regarding parts availability, pricing, and orders
• Coordinate with the service department to ensure technicians have the parts they need to complete repairs efficiently
• Order parts from manufacturers and suppliers based on customer and service department demands
• Receive, inspect, stock, and organize incoming inventory
• Process invoices, payments, warranties, returns, and core credits accurately
• Maintain inventory records and support cycle counts and inventory control processes
• Keep the parts department organized, clean, and customer-focused
• Deliver a premium experience consistent with the Cadillac brand

What You'll Bring

• Automotive parts experience preferred
• High attention to detail and commitment to accuracy
• Strong computer and data-entry skills
• Basic math skills for invoices, inventory, and transactions
• Valid driver's license with an acceptable driving record

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.