Territory Manager

The Territory Manager will gain market share and achieve sales quota in the spinal cord stimulation business by promoting, selling, and servicing the company product platform within an assigned territory. The Territory Manager performs field promotional work to sell and develop new business; it may include work with established accounts, or with customers where product acceptance has not been established. Has the ability to build strong relationships with key stakeholders in a dynamic sales environment. Able to work independently to exceed sales expectations, while implementing leadership contributions at the Regional level. Will demonstrate tactical, strategic, and analytical skills in business planning and outlook. The company seeks candidates who will meet and exceed the customers’ expectations. Employees are engaged in a work culture that is team-oriented, fast paced and progressive.

Job Responsibilities:

• Conduct sales calls to promote, sell, and service company products and offerings to existing and competitive customers.
• Support patients throughout the educational and clinical process for spinal cord stimulation therapy.
• Provide support and technical assistance during the use of company products during procedures.
• Develop and implement quarterly sales plan and business reviews to achieve sales goals and objectives, while maintaining forward thinking strategies as protection for market shifts for sustained territory performance.
• Compelled to be a subject matter expert with regards to company products and platforms, while adapting to changes in the clinical and competitive landscape.
• Build relationships with key stakeholders (physicians, hospital administrators, Allied Healthcare Professionals, etc.) within assigned territory to identify opportunities to promote company products and services.
• Complete administrative reporting as assigned (for example: expense reports, account profiles and analysis, daily planners, competitive updates, and inventory log).
• Provide ongoing field intelligence reports on competitive activity, changes in markets, distribution, and pricing, as well as input on customer preferences and product features.
• Manage time and company resources in an effective way to control unnecessary expenses/assets.
• Effectively utilize sales collateral and sales support tools to support promotional and territorial needs.
• Train and educate both existing and new customers on the availability and use of the company’s product portfolio.
• Maintain fiscal responsibility for assigned company asset management, including inventory and capital equipment.

Qualifications:

• Bachelor’s Degree in Nursing, Physiology, Biology, Bio Engineering, Business or an equivalent degree or 4 years of relevant work experience in place of a Bachelor’s degree.
• 2+ years medical device or biotechnology experience is required.
• 1+ years of interventional pain/spine experience in a sales role is preferred.
• Neuromodulation experience within the pain management market is preferred.
• Proven experience in implementing and leading Regional projects.
• Recognized Region, Area or National Sales Award winners preferred.
• Strong verbal and written communications skills with ability to communicate effectively within and outside of the organization.
• Competent leadership and interpersonal skills to effectively work within a diverse and inclusive team-oriented environment.
• Ability to build strong working relationships with external customers.
• Ability to prioritize and meet deadlines in a timely manner.
• Experience with direct quota attainment and performance metrics.
• Solid experience and knowledge of the overall implantable medical device market.
• Ability to interface and interact with patients.
• Experience in making multiple referral calls daily.
• Basic computer skills are required with the ability to navigate in a Windows environment, while learning, adapting and maintaining compliance with new platforms, such as Salesforce and Smartsheets.
• Must be willing and be able to comply with all health and administrative facility credentialing demands, in order to perform job duties.
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and compliance training assignments.
• Schedule flexibility for all business and clinical field responsibilities, during normal working hours, along with after-hours and weekend duties.
• Ability to work in a geographically diverse business environment.